R
Ruoff Mortgage - New Albany, IN
New Albany, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Excellent communication and availabity.
Reply from Kim Melton, Ruoff Mortgage
March 13th, 2026 05:53 PM
I appreciate your feedback on my communication and availability, Jagger. It's important to me to keep you informed and supported throughout the process. If there's anything else you need or if you have any questions in the future, I'm here...
read more
Great communication & help all along the way.
Reply from Kim Melton, Ruoff Mortgage
January 29th, 2026 01:42 PM
Michael, thank you for your kind words. It is very important to me to provide excellent service and great communication. If you have any more questions or need further help, don't hesitate to get in touch. Thank you for choosing me for your...
read more
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Griffin S
Reply from Owner
January 9th, 2026 01:06 AM
I appreciate your positive rating, Griffin. If you ever have questions or need assistance, feel free to reach out anytime.
It was just really easy and Kim kept everything clear.
Reply from Kim Melton, Ruoff Mortgage
December 29th, 2025 03:42 PM
Griffin, Thank you for your comments. Ensuring a smooth experience is always my goal. If there's anything else you need or if you have any questions down the road, feel free to reach out. I am happy to help
Kim is the best around. Fast, responsive, knowledgeable, and all around great to work with.
Reply from Owner
December 29th, 2025 02:21 PM
Michael, thank you for your kind words. I really appreciate it. I am so happy for you. If I can be of any help in the future just let know. I am happy to help.
Kim is amazing and great to work with. I have bought many homes with Kim and will always work with her in the future.
Reply from Kim Melton, Ruoff Mortgage
December 29th, 2025 02:23 PM
Michael, I appreciate your kind words and loyalty. It's a pleasure working with you on your new home purchases, and I'm thankful to have been part of the journey.
Excellent Service and Very Knowledgeable when you need that extra explanation. Highly Recommended
Reply from Owner
December 29th, 2025 02:24 PM
MIke, I'm grateful for your positive review and recommendation. If you have any further questions or need assistance in the future, please feel free to contact me. Thank you for trusting me.
I trust my loan officer Kim Melton
Reply from Kim Melton, Ruoff Mortgage
December 20th, 2025 05:23 PM
I'm grateful for your trust, Mike. It's an honor to assist you with your loan needs. If you have any further questions or require assistance, please feel free to reach out anytime.
Quick thorough responses, friendly attitudes, very helpful.
Reply from Kim Melton, Ruoff Mortgage
December 17th, 2025 04:05 PM
Brock, I appreciate your feedback. Providing quick and thorough responses is important to me and Nick, so I'm glad you found it helpful. If you need any further assistance or have more questions, don't hesitate to reach out. Nick and I are...
read more
Nick was so helpful and nice to work with. He made the process so easy and walked me through everything along the way.
Reply from Owner
December 17th, 2025 04:07 PM
Thank you Samantha. Nick and I appreciate your kind words. We strive to help our customers have a good experience when they are buying their home. If Nick or I can be of any help in the future please do not hesitate to reach out. We are happy...
read more
41–50 of 148
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us