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Ruoff Mortgage - New Albany, IN
New Albany, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
With little time left to find an apartment that would accept my Dog, Kim and Katie had a great realtor on speed dial and got to work! Great people, great service, awesome experience.
Reply from Owner
July 7th, 2025 11:31 AM
I'm thrilled to hear about your positive experience with us, Jon. It was a pleasure assisting you, and I'm glad I was able to connect you with a great realtor. Thank you for your kind words.
With little time left to find somewhere to live, Kim and Katie had a great realtor on speed dial, and found and closed on a house within a month and a half. Great people, Great service! Thank you all
Reply from Kim Melton
July 7th, 2025 11:35 AM
I'm thrilled to hear that we were able to assist you in finding and closing on a house so quickly. It was a pleasure working with you and Victoria. Your kind words about our service means a lot. Thank you!
Kim took her time explaining each step of the process to me and made sure that I understood what each part meant. She also found me the best loan. I went in asking for a FHA and with my info she found a conventional loan was the best option...
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Reply from Kim Melton
July 7th, 2025 11:36 AM
I'm thrilled to hear that you found the loan process clear and beneficial. It was a pleasure to assist you in finding the best loan option. Thank you for your kind words and trust in me.
Kim and her entire team went above and beyond to make it as easy and stress free as possible. Highly recommended.
Reply from Kim Melton
July 7th, 2025 11:37 AM
I'm thrilled to hear that you found the process easy and stress-free. It was a pleasure working with you, and I greatly appreciate your recommendation. Thank you for trusting in me to help you with your home buying process.
Look no further. The best in the area!
Reply from Owner
July 4th, 2025 01:51 AM
Thank you, Dmitri, for your kind words. It was a pleasure helping you.
This is a repeat business. Kim is an amazing person and a true professional. I can't imagine working with anyone else. Thank you for all your hard work and dedication.
Reply from Kim Melton
July 4th, 2025 01:51 AM
I truly appreciate your kind words and your continued trust in my services, Dmitri. It's always a pleasure working with you, and I'm grateful for your loyalty and support. Thank you
The team was very promlt with responses and communication . Even texted me when I received emails to let me know the email existed also polite and courteous
Reply from Kim Melton
June 30th, 2025 12:21 AM
I'm delighted to hear that you found our team's communication prompt and courteous. It was a pleasure assisting you throughout the process. Thank you for your kind words and for choosing Ruoff Mortgage.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Hannah E
Reply from Owner
June 19th, 2025 01:40 AM
Hannah. It was a pleasure assisting you with your mortgage process, and I greatly appreciate your perfect rating. If you need any further assistance, please feel free to reach out. We are happy to help.
Extremely quick at responding and so pleasant to work with!
Reply from Kim Melton
June 19th, 2025 01:31 AM
It was a pleasure working with you, and I'm grateful for your kind words. If you need any further assistance, please feel free to reach out. We are happy to help. Blessings to you in your new home.
Very knowledgeable, excellent communication, very responsive to question, calls and messages. They made the home buying process easy and explained everything.
Reply from Kim Melton
June 12th, 2025 10:50 PM
It was a pleasure assisting you, and I appreciate your kind words about my communication and responsiveness. Thank you for choosing me to help you with the purchase of your new home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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