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Ruoff Mortgage - New Albany, IN
New Albany, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Nick, Kim, & Katie were super responsive! I felt as though we were their priority throughout the whole process.
Reply from Kim Melton
June 8th, 2025 11:02 AM
I'm thrilled to hear that you felt prioritized and found our team responsive throughout the process. It was a pleasure working with you, and I appreciate your kind words about Nick, Kim, and Katie. Thank you for choosing Ruoff Mortgage!
If you have a question they are quick to respond. Kim and her team are so nice and a joy to work with. Buying a house is stressful for anyone but they make it easy and as stress free as possible. Thank you, Kim and all team members!
Reply from Kim Melton
May 15th, 2025 05:13 PM
I'm thrilled to hear that you found the process easy and stress-free. It was a pleasure working with you, and I'm grateful for your kind words about our team's efforts. Thank you for choosing me to help you with your home loan.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Kingofhollywood
Reply from Owner
May 15th, 2025 05:14 PM
I'm thrilled to see your excellent rating! Thank you for choosing the Melton Mortgage Team. It was a pleasure assisting you, and I'm glad to know you're satisfied with our service. If there's anything more I can do for you, please feel free...
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Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Kingofhollywood
Reply from Kim Melton
May 15th, 2025 05:15 PM
I'm thrilled to know that you had a positive experience with Ruoff Mortgage. Your feedback is greatly appreciated, and it was a pleasure assisting you. If you have any further questions or need assistance in the future, please feel free to...
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Communication were great
Reply from Kim Melton
May 15th, 2025 04:42 PM
I'm glad to hear that you were satisfied with the communication throughout the process. It was a pleasure working with you, and I appreciate your feedback.
Your team created a very great experience for us in a timely manner.
Thank you all so very much!
Reply from Kim Melton
April 27th, 2025 07:34 PM
We are thrilled to hear that you had a great experience with our team at Ruoff Mortgage. Thank you for your kind words, and we're glad we could assist you in a timely manner. If you have any further needs, please feel free to reach out.
The whole team was amazing. From the communication to their eagerness to help me. They never gave up on me, and they wouldn't let me give up on my house. We all fought so hard especially the last week of closing. I would recommend everyone...
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Reply from Kim Melton
April 7th, 2025 03:22 PM
I'm thrilled to hear that you had such a positive experience with our team at Ruoff Mortgage. It was a pleasure to assist you, especially during the crucial final week of closing. Thank you for your kind words and recommendation.
Clear communication was the best part. If I ever had questions or concerns they was always there to help.
Reply from Kim Melton
April 7th, 2025 03:23 PM
I'm happy to hear that you appreciated the clear communication throughout the process. It was a pleasure assisting you, and I'm always here to help with any questions or concerns you may have. Thank you for choosing me and my team for your...
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Prompt responses over concerns that My Wife and I had, and putting up with any of our frustrations during the entire process of negotiations, packing and moving prep.
Reply from Kim Melton
April 7th, 2025 03:28 PM
Mark, I was happy to help you and Kelly with the purchase of your new home and help you throughout the negotiation and moving process. Your satisfaction is very important to me, and I appreciate your acknowledgment of my efforts. If you have...
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Absolutely everything! Communication, updates, explanations.
Reply from Kim Melton
April 7th, 2025 03:30 PM
Hi Kelly, it was my pleasure helping you ad Mark with the purchase of your new home. I'm thrilled to hear that you were satisfied with the communication, updates, and explanations throughout the process. It was a pleasure assisting you, and...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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