New American Funding - Tustin, CA, Santa Ana
Santa Ana, CA
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More
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Lance, as an originator was fabulous. Always available and promt to get answers. The processing and underwriting process was beyond exasperating .
Reply from Lance Canada - New American Funding
December 22nd, 2025 05:26 PM
It's good to know that my availability and responsiveness made a positive impact during the process, Kathleen. I’m sorry to hear that you found the processing and underwriting stages to be challenging. Ensuring a smooth experience is a priority,...
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Eddie was very kind, patient with me, explained things in detail & if days later I would bug him with the same question he would patiently explain it to me again. He stayed on top of things, made sure I was comfortable with my decisions and...
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Reply from Eddie Zamora - New American Funding
February 25th, 2026 12:18 AM
Lee, thank you so much for sharing your experience. It was truly a pleasure working with you and making sure every step was clear and comfortable. I’m glad we could take the time to go through your questions as many times as you needed — that’s...
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Repeated requests for the same information
Reply from Lance Canada - New American Funding
December 19th, 2025 07:13 PM
Thank you for sharing your experience, Doris. Receiving repeated requests can be frustrating, and I appreciate your patience. I'm committed to ensuring a smoother process and will work to address this issue. If there's anything more I can do...
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New American Funding - Tom Ryall
Answered our questions, provided info as needed and provided the resources we neededto make an informed decision.
Reply from New American Funding - Tom Ryall
December 9th, 2025 04:26 PM
Thank you Judy! It was a pleasure working with you and Fred.
Between Shelly and the Title Company on any questions or issues, they both answered or help resolue the question or issue. Shelly was very good at keeping us informed and up todate on the each step of the loan procedure.
Reply from Shelley Wells
February 9th, 2026 10:59 PM
I'm thankful for your positive feedback, Carl. It means a lot to me that you felt informed and supported throughout the loan process. Ensuring a smooth experience is always my priority, and I'm glad to hear everything was clear and helpful...
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Doug Polk
I honestly used to think that reverse mortgages were a scam. Then I met Doug Polk. He actually cares and is trying to help seniors who are house-rich and cash-poor. A reverse mortgage can really help some families and Doug is the guy to see...
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Reply from Owner
January 9th, 2026 12:00 AM
Tyson, I really appreciate your kind words and I'm glad to hear that your perspective on reverse mortgage has changed. It's important to me to help homeowners 55 and older find solutions that truly meet their needs. I am here for anyone in...
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Jill. Always available 24-7. Answered all our questions.
Reply from Jill Waldrop
December 8th, 2025 05:30 PM
Susie...I so enjoyed working with you and your family. You are the sweetest person! I hope you love your new home.
Jennifer stayed in constant communication , was anle to answer all of my questions and fix problems when they can up.
Reply from Jennifer Mathus
March 25th, 2026 08:24 PM
David, thank you for the review!
I am so glad that we could do this for you and I can't wait to hear about your new adventures. It was great getting to know you!
Lisa went far beyond loan advice. She is a teacher, coach, and cheerleader too! I am grateful for all the good people who worked diligently for my benefit. The outcome of everyone's efforts is that I will be able to stay in my home, a home...
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Reply from Lisa Van Alphen
December 15th, 2025 06:44 PM
It's wonderful to hear that you felt supported and guided through the entire process. Being able to help you stay in your home is incredibly rewarding for me. Your kind words about my roles as a teacher, coach, and cheerleader truly mean a...
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Could have not been made easier or smoother.
Reply from Owner
December 8th, 2025 05:29 PM
Thank you so much, Alon! I really enjoyed getting to know you and your family. I hope you enjoy your new home.
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About
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Tustin community and across the country realize their dream of home ownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing