New American Funding - Russell Doi

Name: New American Funding
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-510-305-9476
Rating: 4.93

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New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(510) 305-9476

Santa Ana, CA

https://www.newamericanfunding.com/mortgage-loans/russelldoi

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4.93

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Expert cae from loan agent, processor and underwriter

Reply from New American Funding - Russell Doi

May 21st, 2026 11:23 PM

Thank you Mona! It was a pleasure being of service. Feel free to call me if you have any questions or need additional guidance. It is my hope that you will have greater peace of mind and an improved quality of life.

The team was very helpful always and attentive they made it a great experience

Reply from New American Funding - Russell Doi

May 21st, 2026 11:25 PM

Thank you Tamara! I appreciate working with you and your family in getting your reverse mortgage processed. Please count on me to be available to you for any future assistance. I wish you much more enjoyment in life!

Informative and efficien.

Reply from Russell Doi

May 11th, 2026 04:13 PM

Thank you for your feedback, Frances. I'm pleased to know you found the service informative and efficient. If there's anything more I can assist you with, please let me know.

The individuals that I came into contact with were knowledgeable, informative and friendly. What might have been a complex process became very straightforward

Reply from New American Funding - Russell Doi

April 30th, 2026 04:59 PM

Thank you for your positive feedback. You both were a joy to work with. I look forward to staying in touch to see what life brings you. I know you have many more adventures to go on.

Fairly easy process.

Reply from Russell Doi

April 13th, 2026 04:58 PM

I'm glad to hear that you found the process fairly easy, Robert. If you have any other questions or need further assistance, feel free to reach out.

Russell was professional, prompt and couteous He worked around my schedule to get things done i would recommend him to others

Reply from Russell Doi

April 6th, 2026 06:05 PM

I appreciate your kind words, Young. It's great to hear that my efforts to accommodate your schedule made a positive impact. Thank you for recommending me to others, and feel free to reach out anytime you need assistance.

Excellent staff support all the way!

Reply from New American Funding - Russell Doi

February 28th, 2026 10:21 PM

Thank you John! You guys were awesome to work with. My wish is that your reverse mortgage will give you much more peace of mind and one more financial resource to enjoy your lives.

Russell was so kind to the 2 old ladies he was working with. We don't often find someone who is so patient and helpful. We now count him as a very good friend!

Reply from New American Funding - Russell Doi

January 5th, 2026 04:19 AM

I really appreciate working with you. We had so many fun conversations. And I do count you both as friends. That is the best reward anyone can get, especially from wonderful people like you two.

My experience with Russell Doi and naf was great, but the end of the process with PRC had too many glitches. I understand we all make mistakes, but there were mistakes that involved three visits from two notaries that had to return to my home...

Reply from New American Funding - Russell Doi

September 29th, 2025 06:46 PM

Thank you for your business Maryella! I appreciate your feedback. It's unfortunate that the title company made some mistakes. But they fixed it and eventually mailed you the correct documents. As I mentioned, I am available to be of service...

Russell has great communication skills and he made It easy to underatand the complete process. He was with me and guided me every step of the way. He was always available to answer any questions I had.

Reply from New American Funding - Russell Doi

July 28th, 2025 05:45 PM

It was a pleasure serving you Seema. I will continue to be available to you moving into the future. I look forward to hearing how the reverse mortgage provides you much value and peace of mind.

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