New American Funding - Santa Ana, CA

Santa Ana, CA

4.93

(1,295)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,295)

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Barbara Sica, thank you for making the reverse mortgage easy to under stand and remove the scary stigma that they used to be. your professional informative and caring attention to detail helped to calm my anxiety as I roll into retirement....

Reply from Owner

May 15th, 2026 04:03 PM

Paul, I'm grateful for your kind words and glad to hear that I could help make the reverse mortgage process clear and comfortable for you. It's important to me that you felt supported and at ease as you transition into retirement. I'm pleased...

There were a couple of ridiculous demands to process the loan then when we went to title company and sign papers, they made us come back two times. The last time was they made me sign over again cause they said they could not read it a two...

Reply from Marc Mitchell

May 14th, 2026 02:28 PM

Lorinda, I appreciate you sharing your experience. I'm sorry to hear about the challenges you faced during the process. If there's anything more you'd like to discuss or if you need further assistance, please reach out to me directly.

We've just completed our reverse mortgage and because of Charles the whole process was painless. I went in with a lot of skepticism but he is a fabulous educator and patiently answered every single question. Another thing I appreciated was...

Reply from New American Funding - Charles Butl...

May 11th, 2026 08:18 PM

Lois, I'm grateful for your thoughtful review. It's appreciated to hear that my guidance helped ease your skepticism and made the reverse mortgage process painless. I strive to provide clear information without any pressure, so I'm pleased...

Lisa was always available to step me through the beaurocratic hoops and frustrations, including time when she was on vacation. She really had a heart to help us.

Julie did a great job eduacating us and walking us through the entire process.

Reply from New American Funding - Julie Didyou...

May 1st, 2026 06:49 PM

I'm pleased to hear that you felt well informed throughout the process, Lowry. My goal is always to ensure a clear and supportive experience. Thank you for your kind words! It was truly my pleasure to work with you and Rebecca.

Informative and efficien.

Reply from Russell Doi

May 11th, 2026 04:13 PM

Thank you for your feedback, Frances. I'm pleased to know you found the service informative and efficient. If there's anything more I can assist you with, please let me know.

The individuals that I came into contact with were knowledgeable, informative and friendly. What might have been a complex process became very straightforward

Reply from New American Funding - Russell Doi

April 30th, 2026 04:59 PM

Thank you for your positive feedback. You both were a joy to work with. I look forward to staying in touch to see what life brings you. I know you have many more adventures to go on.

clear consice communication through the entier process and attention to my feelings . as this is a big life change. there was always the support for my self esteam abd needs. I felt the team had my back .

Reply from New American Funding - Barbara Sica

April 30th, 2026 03:42 PM

Thank you, Paul, for sharing your experience. I'm pleased to hear that my communication and support made this significant life change more manageable for you. It's important to me and the team at New American Funding that you felt supported...

Communication

Reply from Scott Chamberlain

May 11th, 2026 01:53 PM

Thank you for highlighting the communication, Denise. I'm glad to hear that this aspect of the experience stood out to you. If there's anything more you need or would like to discuss, please feel free to reach out.

Very friendly and easy process. Julie was always there to answer questions and help process Our loan very quickly.

Reply from Owner

May 1st, 2026 06:51 PM

I appreciate your kind words about the process and my support. I'm glad to hear that you found the experience friendly and efficient. Thank you for sharing your positive experience!

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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