New American Funding - Charles Butler

Name: New American Funding - Tustin, CA
Address: 1 MacArthur Pl suite 800, Santa Ana, California, 92707
Telephone: +1-360-489-9317
Rating: 4.95

Corporate

New American Funding - Tustin, CA

4.95

(7)

Mortgage

Mortgage Loan Officer

Contact Info

(360) 489-9317

Santa Ana, CA

https://www.newamericanfunding.com/mortgage-loans/CharlesButler

Search Reviews

Write a Review

4.95

(7)

Filter by Date

Range

Filter by Rating

Experience.com

4.95

(7)

Reset all filters

FHA was slow to identify items that needed work or correction.

Reply from New American Funding - Charles Butl...

June 9th, 2026 02:22 AM

Thank you for taking the time to share your experience and for trusting me to help you through your home financing journey.I appreciate your feedback regarding the FHA process. While some of the required repairs and corrections were identified...

We've just completed our reverse mortgage and because of Charles the whole process was painless. I went in with a lot of skepticism but he is a fabulous educator and patiently answered every single question. Another thing I appreciated was...

Reply from New American Funding - Charles Butl...

May 11th, 2026 08:18 PM

Lois, I'm grateful for your thoughtful review. It's appreciated to hear that my guidance helped ease your skepticism and made the reverse mortgage process painless. I strive to provide clear information without any pressure, so I'm pleased...

Charles did a great job guiding us through this transaction. He is very personable and has a lot of knowledge. Much appreciated.

Reply from New American Funding - Charles Butl...

December 22nd, 2025 03:26 PM

I appreciate your feedback, Glenn. It's rewarding to hear that my guidance and knowledge made a positive impact on your transaction. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for the...

Charles Butler explained the process in advance, told us what to expect, anticipated prroblems before they arose and assisted us through the contract signing.

Reply from Charles Butler

May 9th, 2025 12:05 AM

I'm thrilled to hear that you found the process explanation and support helpful. It was a pleasure assisting you through the contract signing. Thank you for your kind words and the excellent rating.

Working diligently to overcome difficulties with the FHA folks

Reply from Charles Butler

November 30th, 2024 03:14 AM

I'm glad to hear that you had a positive experience, Nixon! Your feedback means a lot to me. I'm always here to help navigate through any difficulties to ensure a smooth process. Appreciate your kind words and the 5-star review for New American...

Status updates were always very helpful and questions were answered quickly. Charles is very friendly and easy to talk to. It was a nice customer service experience.

Reply from Charles Butler

October 1st, 2024 11:55 PM

Thank you so much, Patricia, for your kind words and the 5-star rating! I'm delighted to hear that you found the status updates useful and your questions were answered promptly. I strive to make the mortgage process as seamless and personable...

Great experience. Great explanations of options. Very happy to recommend for mortgage options.

Reply from Charles Butler

June 6th, 2024 12:51 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

7 of 7

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan