Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Dedicated and accurate. Timely responses to all of our questions
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Jeffrey Kramer
Jeff is fantastic to work with. He is always available and responsive when I needed something, including providing an updated pre-approval letter well after hours. Jeff Checked in with me often and always had clear answers whenever I had questions....
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Tish/Jessica had been great and knowledgeable about the complete process with the precise follow-ups at specific time before closing. Would recommend to seek their guidance and expertise for smooth transition.
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Julie C. Nichols
Communication was over the top, and as a real estate broker, that's key. I use Julie for my own family transactions!
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Rick is always eager to help and answer any questions I may have no matter what day or time it is. I love the different stages of videos he sends out to inform my clients what is happening or what's next up. Thank you Rick for your expert knowledge...
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Reply from Rick Oaks NMLS 172353
January 20th, 2022 08:01 AM
Thank you for your referrals Suzanne! It is always a pleasure to work with you!
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Rick is always eager to help and answer any questions I may have no matter what day or time it is. I love the different stages of videos he sends out to inform my clients what is happening or what's next up. Thank you Rick for your expert knowledge...
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I really like the streamlined approach to Highland’s processes. Additionally, working with me on a few technical glitches is greatly appreciated. Kellie, Andy thank you for your assistance and persistence in making my purchase experience enjoyable....
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I highly recommend Rick Oaks at Highland Mortgage. I cannot say enough positive things about him. Rick was recently my Mortgage Loan officer, and was patient, knowledgeable and professional. He stayed in constant contact, keeping me informed...
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Reply from Rick Oaks NMLS 172353
January 20th, 2022 08:01 AM
Thank you so much!
I appreciate how responsive and knowledgeable Lauren was through the process. This is our second time going through the process with Lauren and we have enjoyed working with her each time. We have already recommend Lauren to others because of...
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It was such a great experience working with April! Both her and her team were so easy to work, very responsive and did all they could do to help us close on our house. I will definitely recommend them to anyone looking for a mortgage.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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