Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Rob was with us every step of the way. Great and timely communication, PLUS great at taking the time to give simple but through explanations to my clients. 10 out of 10. Everything you want from those on your side in a transation.
Reply from Rob Rothrock
April 20th, 2026 03:07 PM
Thank you for sharing your positive experience, Alexander. I'm happy to hear that the communication and explanations were helpful to both you and your clients. It's important to me to provide support at every step of the transaction.
Great communication and follow up. Polite and respectful
Reply from Lauren Stamper | The Tish Ashley Te...
April 20th, 2026 05:43 PM
I'm pleased to hear that you valued the communication and follow-up, Richard. Your positive feedback about our politeness and respectfulness is truly appreciated. If there's anything more I can do for you, feel free to reach out.
for
Mr. Robert & team were very responsive with personalized service. He made me feel like i I was his only client.
Reply from Rob Rothrock
April 20th, 2026 06:40 PM
Gordon, I'm grateful for your kind words. I'm pleased to hear that you felt like my only client and appreciated the personalized service. Thank you for recognizing our team's responsiveness.
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Great communication, very personable, very prompt!
Reply from Rob Rothrock
April 20th, 2026 04:41 PM
Andrew, I appreciate your kind words about the communication and prompt service. It's great to know you found the experience personable as well. Thank you for sharing!
The team moves incredibly fast, communicates clearly, and is extremely knowledgeable. We are first time home buyers and had a very quick close and this team made the whole process less stressful and daunting
Reply from Lauren Stamper | The Tish Ashley Te...
April 20th, 2026 06:58 PM
I'm grateful for your positive feedback, Spencer. It's appreciated to know that my team was able to make your first home buying experience fast and stress-free. If you have any more questions or need assistance in the future, please feel free...
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Kristen was awesome during the whole process. There was no question that went unanswered.
My communication with Kristen was great. every time there was a task to complete she would email and text me to let me know.
Reply from Kristen Walther-Merkins
April 20th, 2026 06:40 PM
I'm pleased to hear that you appreciated the communication, Cameron. Keeping you informed through emails and texts was important to ensure a smooth process. If there's anything else you need, please feel free to reach out.
Lauren Stampler and her entire mortgage team were exceptional from start to finish. They were consistently quick to respond, incredibly supportive, and always willing to go the extra mile for my buyer. Their communication was clear and timely,...
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Reply from Lauren Stamper | The Tish Ashley Te...
April 20th, 2026 06:48 PM
Thank you so much for your kind words, Stephanie. I'm truly pleased to hear that my team and I could provide such a supportive and smooth experience for your buyer. Your recommendation is greatly appreciated, and I'm glad our efforts made a...
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Working with David was a great experience and he was helpful throughout the whole process.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks Tate! It was a pleasure working with you and Canon throughout the new construction process. Wishing you all the best as you settle into your beautiful new home!
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Rob was very patient with us and helped walk us through multiple different options for houses we looked at. We never felt hurried or pressured to make decisions but we felt that things were able to move smoothly and quickly. Rob was able to...
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Reply from Rob Rothrock
April 17th, 2026 01:09 PM
I'm glad to hear that you felt supported and unhurried throughout the process, Aaron. I aim to make the home buying experience as smooth and stress-free as possible. Thank you for sharing your positive experience, and I'm here if you need anything...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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