Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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April was very knowledgeable and personable. She helped make the process much more manageable.
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April was a doll and she knows her craft. April walked us through the entire process and gave us direct advice on what to do in order to close on our home. I would do it all over again if I had to.
She went above and beyond for me. I really appreciate the dedication she put in to make it a smooth process. 10/10 !
Enjoyed working with the team! Thank you for all your help.
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Laura Stuckey
Laura was very available for any questions, comments, or concerns. She was personable and really made the process easy for us. We were able to close remotely ahead of schedule.
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Josh Waters
I stayed on them throughout the entire process to keep it moving and to get updates including texting to get them to answer emails in some cases. None of the loan estimates or closing disclosures was correct until 1 hour and 42 minutes before...
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Reply from Joshua Waters
August 2nd, 2023 12:47 AM
Hi Darren, thank you for your feedback. Timely closing is extremely important to my team as well as accuracy. My team is dedicated to providing the smoothest mortgage experience possible and from time to time when on expedited timelines, changes...
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Sam is the best loan officer ever. He would always make time to communicate with the customer and keep them updated.
Reply from Sam Brock
November 29th, 2022 05:08 PM
Thanks for the awesome feedback, Keshan. It's a pleasure to work with you and congratulations on the new house!
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Laura Stuckey
Laura’s professionalism and communication. She looked out for us every step of the way. It’s always a pleasure working with her. Thank you Laura!
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You moved fast and kept me informed about everything you needed me to do. In the process you were both professional and personable. I understand why Ginger thinks so highly about you!
Reply from Rick Oaks
March 28th, 2023 07:01 PM
Thank you! Ginger is special to me as well and we love working with her! We hope you love your new home!
The whole process was easy and smooth. Great communication. Amazing team!
2141–2150 of 8087
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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