

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Kristen was great! My clients loved working with her! They gave her the highest praise too! She answered all their questions and mine too. Thank you Kristen!
Kristen was always quick to answer my questions. I liked the email that Highlands provides, cartoon style and all! It's nice to see that my clients get informed along the way throughout the process.
Reply from Kristen Walther
May 27th, 2026 07:45 PM
Betty, it's truly a blessing to work with you and your clients. You are very dedicated to providing the best service possible so it's easy to tag along!! Can't wait to close another one. I know that Stone will be so happy in Plano, Texas
Rob was a great guide for us through this process and his communication was consistent and informative. We never had to wonder if he was going to follow up.
Reply from Rob Rothrock
June 1st, 2026 08:19 PM
Evan, I'm grateful for your kind words and am happy to hear that you felt well-guided and informed throughout the process. It's nice to know my communication met your expectations. Thank you for sharing your experience!
David and Tish were extremely helpful throughout the whole process.
Reply from David Starkey
May 26th, 2026 07:08 PM
Thank you so much Jeff! I truly appreciate the opportunity to help throughout the process. Congratulations again and thank you for your trust!
Very communicative and trustworthy and ahead of deadlines
Reply from David Starkey
May 26th, 2026 07:09 PM
Thanks Josh! I’m glad we were able to keep everything moving smoothly and ahead of schedule. Looking forward to working together again soon!
Highly recommend Rob and team! Extremely helpful, great communication, and would absolutely work with him again in the future!
Reply from Owner
August 15th, 2026 06:19 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
Everything. Thank you!
Reply from Lauren Stamper | The Tish Ashley Te...
May 27th, 2026 12:53 PM
Ala, I'm thankful for your positive feedback. If there's anything more I can do to assist you, please feel free to reach out.
Very responsive and direct.
Reply from Lauren Stamper | The Tish Ashley Te...
May 26th, 2026 02:11 PM
Jeremy, I'm pleased to hear that you found my responsiveness and directness helpful. Thank you for your feedback, and if there's anything more I can do for you, just let me know.
Rob is the best lender I've met in a long time.
Reply from Rob Rothrock
May 26th, 2026 01:28 PM
Donnell, I'm thankful for your kind words and pleased to know you had a positive experience. It's great to be recognized as the best lender you've met in a long time. Thank you for sharing your thoughts!
Very helpful. Great communication and genuine.
Reply from Rob Rothrock
May 26th, 2026 06:39 PM
Ariel, I appreciate your kind words and am glad to know you found my communication helpful and genuine. Thank you for sharing your experience!
201–210 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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