Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Sally B
    Crowley, TX
    Posted on February 14th, 2023 12:56 PM
    April truly cares about my clients and me. Her communication is stellar in content and timing. She always anticipates what we needed before we even had to ask. Her attitude and knowledge are exceptionally good. Funding on my transactionWas...
    read more
  • for
    Jeff Pritchard
    Encompass
    C
    Clint H
    Collinsville, TX
    Posted on February 14th, 2023 12:14 PM
    Excellent communication.
    Reply from Jeff Pritchard
    February 23rd, 2023 05:33 PM
    Thank you Clint!
  • M
    Mady K
    Wichita Falls, TX
    Posted on February 13th, 2023 10:48 PM
    Great response time, very helpful in explaining the process, kept my client very stress free, didn't throw things back on my to explain or have to talk my client off of any cliff because of things not being explained or causing stress. Even...
    read more
    Reply from Kristen Walther-Merkins
    February 16th, 2023 03:48 AM
    Mady, I so enjoyed working with you and Ms. Reynolds. It was a great experience all around and can't wait for us to work together again!!
  • for
    Jeff Pritchard
    Encompass
    A
    April T
    Dallas, TX
    Posted on February 11th, 2023 03:21 PM
    Great communication from Jeff and patience with client
    Reply from Jeff Pritchard
    February 23rd, 2023 05:34 PM
    April, thank you for the opportunity to help your client.
  • C
    Chelsea A D
    Fort Worth, TX
    Posted on February 11th, 2023 02:37 PM
    Rob and Cody were Amazing! Friendly, quick to respond and so informative .
    Reply from Rob Rothrock
    May 3rd, 2023 01:29 PM
    Thanks for sharing your feedback…your recommendation means a lot to us!
  • for
    Laura Stuckey
    Encompass
    Y
    Yavuz A
    The Colony, TX
    Posted on February 10th, 2023 10:56 PM
    She is our favorite lender!!! We always work with her and we will
  • R
    Rebekah J F
    Taos, NM
    Posted on February 10th, 2023 09:40 PM
    kellie is the best. She was on top of it every step of the way, she was patient with us as she guided us through the process, always available to answer any question and very supportive. Her attention to detail was greatly appreciated, and...
    read more
  • W
    Wendy S
    Taos, NM
    Posted on February 10th, 2023 07:26 PM
    Excellent service as always! Thanks again Kellie.
  • D
    David J
    Forney, TX
    Posted on February 10th, 2023 05:09 PM
    Everyone worked so quick and communicated very well
  • S
    Shaylor R
    Mineral Wells, TX
    Posted on February 10th, 2023 01:57 PM
    Great work getting to close
    Reply from Rob Rothrock
    August 11th, 2023 12:23 PM
    Thank you for the great review!!
  • 2031–2040 of 8087
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.