Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
for
very professional, all of them super fast, they are #1, very friendly
Reply from Rob Rothrock
August 3rd, 2024 07:06 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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Sam and his team made the process easy, and he explained everything that was needed and why.
Reply from Sam Brock
August 8th, 2024 05:10 PM
Glad you enjoyed the process, Madhav. The horror stories your friends shared with you are the result of one thing: their lenders don't take the time to educate, consult, and really listen to what you need. It was a pleasure working with you;...
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Quick turnaround. Very responsible.
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Rob is excellent. The service he provided was exceptional. He was very helpful throughout the whole process. Constant updates and communication.
I am very thankful for his help.
Reply from Rob Rothrock
August 3rd, 2024 07:06 PM
Thanks for the awesome review...our clients’ happiness means everything!
So kind and helpful!!
Bill's level of communication was great and always kept my client and I updated on the different phases of the buying process.
Reply from Bill Headrick III
July 31st, 2024 03:06 PM
I'm glad to hear you had a positive experience, Brian. Keeping you and your client updated throughout the process is a priority for us at Highlands Residential Mortgage, Ltd. I'm thrilled this communication was beneficial for you. I appreciate...
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Marlon Kelly
I was going through a terribly messy divorce and trying to refinance my home into my own name in a seemingly impossible situation. Marlon approached the situation in a manner that helped to ease all of my anxieties. He made me feel like I had...
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Smooth process and we closed early.
Reply from April Myrick
July 29th, 2024 04:20 PM
Thank you Audra. I enjoyed working with you to help Jenna and Conner in their new Happy Place!
Great communication throughout the process!
Reply from David Starkey
May 12th, 2026 09:56 PM
It was great working with you again! Clear and consistent communication with my clients is a priority for me.
Was always kept up to date on the process and handled everything in a timely manner.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks for the review Dale. I’m grateful for your continued trust!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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