Oxnard, CA
Oxnard, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Frank and his team went above and beyond any expectation I had. Frank and Rena were extremely responsive and got my loan closed in a time frame I didn't think was possible. I'm truly grateful for everyone's hard work at GEM Mortgage and would...
read more
son muy profecionales todo está perfecto gracias !!
Reply from Frank Salazar
December 23rd, 2025 03:40 PM
Muchas gracias por su comentario. Me alegra saber que está satisfecho con nuestro servicio. Si necesita algo más en el futuro, no dude en ponerse en contacto conmigo.
An outstanding loan officer who truly makes things happen. He helped me find the right loan product and strategy for an investment property and stayed proactive every step of the way. Even while I was traveling and in different time zones,...
read more
Reply from Emilio Cortes
December 19th, 2025 02:38 PM
I'm grateful for your kind words, Jovany. It's great to hear that the loan product and strategies met your needs for the investment property and that the process was smooth, even with time zone challenges. Being proactive and coordinating services...
read more
Excelent service and Communication through the stressful process of buying a house!
Reply from Danet Anderson Salazar
December 19th, 2025 12:58 AM
I'm pleased to hear that you found the service and communication to be excellent during your home-buying journey. I know how stressful the process can be, and I'm glad I could assist in making it smoother for you. If you have any more questions...
read more
Excelente todo estuvo muy detallado estamos satisfechos con la alluda que nos dieron
Reply from Emilio Cortes
December 18th, 2025 03:54 PM
I'm glad to hear that you are satisfied with the support you received. Providing detailed assistance is something I always strive for, so it's great to know it made a positive impact on your experience. If there's anything else I can help you...
read more
Rena was always friendly , helpful and professional. She's very well informed and Above all answered all our questions.
Reply from Frank Salazar
December 15th, 2025 07:13 PM
It's great to hear your positive feedback about Rena. I'm pleased to know that she was able to provide the friendly, helpful, and professional support you needed. If there’s anything more I can do for you, please feel free to let me know.
The entire team at GEM Mortgage was helpful, informative and patient in answering our questions and preparing our documentation. We're very grateful to Frank Salazar and all at the company.
Reply from Frank Salazar
December 15th, 2025 04:37 PM
Thank you for your kind review, Gustavo. I'm glad to hear that the team and I could provide the support and information you needed during your refinance process. It's important to me to ensure that your questions are answered thoroughly and...
read more
Danet Anderson has received a review with 5 star rating from Gus D
for
Jose Medina
We had a awesome experience with Jose, super helpful frendly and very knowledgeable. Made us feel very comfortable with all the questions we had small or big and was always availabe when we had questions or concern. I would recommend him to...
read more
Reply from Jose Luis Medina
November 21st, 2025 04:07 PM
I appreciate your kind words, Carlos. It's gratifying to hear that you felt comfortable and supported throughout the process. I strive to be as helpful and accessible as possible, no matter the size of the question or concern. Your recommendation...
read more
Emilio was amazing! He was always available to answer my questions, very efficient, friendly, and professional throughout the entire process. I couldn’t have asked for a better experience.
Reply from Emilio Cortes
November 13th, 2025 06:24 PM
I appreciate your feedback, Antonio. It's great to know that you felt supported and that I could be there for your questions and needs throughout the mortgage process. Being efficient, friendly, and professional is something I strive for with...
read more
81–90 of 981
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)