Oxnard, CA
Oxnard, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Their experience and knowledge made the process smooth and easy.
Reply from Frank Salazar
February 23rd, 2026 08:01 PM
I'm grateful for your kind words, Ruby. I’m pleased that my experience and knowledge helped make the refinancing process smooth for you. Should you have any more questions or need additional assistance, feel free to reach out.
Staff took care of any problems right away
Reply from Frank Salazar
February 23rd, 2026 09:46 PM
Thank you for your feedback, Anastacio. I am glad that any issues were addressed promptly during your refinancing process. If there's anything else I can assist you with, please feel free to contact me.
Easy process, good communication thruout the process and easy to understand in my own languag. Overall great service.
Reply from Frank Salazar
February 12th, 2026 06:07 PM
I'm glad to hear you had a positive experience, Jose. Ensuring clear communication and making the process straightforward in your preferred language is a priority for me. I'm pleased to know this was helpful for you. If any further questions...
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I am so grateful for GemMortgage's work from day one. This is the second house I've bought with them, and honestly, even though I thought it was impossible, they helped me through the entire process and made my dream of buying my first house,...
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Frank and Danet went above and beyond to get me and my family qualified. So grateful to all who f the team.
My file was a little complicated and Frank and Danet went above and beyond to get the job done I'm so thankful to them
Reply from Danet Anderson Salazar
January 31st, 2026 04:57 PM
Annette, it's great to know that I could help alongside Frank with your situation. Every client's circumstances can be different, and I’m glad we could work through the complexities together. Your gratitude means a lot. If there's anything...
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Great experience working with Frank. He is very knowledgeable in what he does. He took the time to answer all of our questions. He made the process of buying a home stress-free. Highly recommend.
Reply from Frank Salazar
January 23rd, 2026 03:03 PM
Thank you for sharing your experience, Jose. I'm pleased to know that my efforts to provide clear answers and make the home-buying process easier for you were effective. It was important to me that you felt confident throughout the journey....
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Jose Medina
The communication and guidance was great! Appreciate the support! Thank you!!
Reply from Jose Luis Medina
January 19th, 2026 08:10 PM
I'm grateful for your feedback, Rosa. It's great to know that the communication and guidance during the process were helpful to you. Supporting my clients is something I truly value. If you ever have more questions or need assistance, please...
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Friendly, professional, & fast.
Reply from Frank Salazar
December 29th, 2025 05:08 PM
I appreciate your concise and positive feedback, Randall. I'm glad to hear that the simplicity and speed of the process met your expectations. If there's anything more you need or questions I can answer, I'm here to help.
Frank and his team went above and beyond any expectation I had. Frank and Rena were extremely responsive and got my loan closed in a time frame I didn't think was possible. I'm truly grateful for everyone's hard work at GEM Mortgage and would...
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Reply from Frank Salazar
December 25th, 2025 03:17 PM
I'm grateful for your kind words, Dana. It was a pleasure working with you to make your loan process smooth and timely. Rena and I strive to exceed expectations, and I'm happy to know we could do that for you. If there's anything more you need...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)