Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Susie was absolutely wonderful. Her team including Mona were amazing. They made the process feel easy and stress free. They were kind, supportive, efficient, and attentive to my needs. They answered questions and provided clarificaton and support...
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Reply from Susie Carlton | Loan Originator | E...
November 10th, 2025 02:11 PM
I appreciate your amazing feedback, Marnie! It's wonderful to know that you found the process easy and stress-free with the support from myself and Mona. You've been such a pleasure to work with, and I so enjoyed meeting you at the closing....
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Easy and smooth... thank you!!
Reply from Susie Carlton | Loan Originator | E...
October 29th, 2025 03:33 PM
I appreciate your feedback, Michael! I'm glad to hear that the process was easy and smooth for you. It was a pleasure assisting you and Kelly! Thank you for choosing Element Home Loans for your needs. If you have any further questions, feel...
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for
Orlando
Orlando has received a review with 5 star rating from Mike B
Reply from Owner
December 21st, 2025 12:00 AM
Appreciate you taking the time to give us a 5 star rating, Mike! It was a pleasure working with you and I hope that you and your family are enjoying your beautiful new home!
Susie was great! She answered all questions thoroughly and quickly and guided us every step of the way. We appreciated the thoroughness in all of her emails and really appreciated her hopping on zoom/phone calls whenever we had questions or...
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Reply from Susie Carlton | Loan Originator | E...
October 28th, 2025 02:59 PM
Alexis, Thank you for the wonderful review!!! I’m so pleased to hear that you found the process seamless and that my guidance helped you and Stephen during the process. Your recommendation means a lot, and I'm grateful for your trust throughout...
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for
Orlando
Susie was great! She answered all questions thoroughly and quickly and guided us every step of the way. We appreciated the thoroughness in all of her emails and really appreciated her hopping on zoom/phone calls whenever we had questions or...
read more
Reply from Owner
November 26th, 2025 12:00 AM
Alexis, thank you so much for the amazing review! I really enjoyed working with you and Stephen and I loved meeting you both at the closing! I appreciate your offer to refer anyone you know to me! Nothing means more to me than a referral from...
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Susie was great at walking us through the process of purchasing our first home. She was able to make our experience enjoyable and we appreciate her knowledge along the way.
Reply from Susie Carlton | Loan Originator | E...
October 19th, 2025 01:06 PM
Stephen, it's great to hear that you felt your first home purchase went smoothly. I'm glad I could assist you and Alexis in making the experience enjoyable. It was a pleasure working with both of you and meeting you at the closing. Thank you...
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Susie was great at explaining where all the costs were coming from and the process as a whole
Reply from Susie Carlton | Loan Originator | E...
October 17th, 2025 02:35 PM
Thank you Jessie for the great review! Your feedback is much appreciated. I'm glad to know that I could clearly explain the costs and the overall process to you. I know it can be a bit overwhelming at times. I loved meeting your Mom and cute...
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I appreciate the fact that I didn't have to solely depend on Ms Carlton for any assistance even though she was always 100% available..Her support team was excellent and on point...
Reply from Susie Carlton | Loan Originator | E...
September 5th, 2025 04:58 PM
Andrew, thank you for sharing your feedback. I’m pleased to know that you found both my support and that of my team to be reliable and effective. I'm happy to have a solid support network in place, and I’m glad we could deliver that experience...
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we would not hesitate to reach out to Susie Carlton for our next loan. She is always supportiv, kind, sincere and with constant great communications. We would higl Recommend Her.
Reply from Susie Carlton | Loan Originator | E...
August 29th, 2025 01:14 PM
Michael, thank you for your glowing words! I always love working with you and Melissa and your family! It means a lot to know that you're considering reaching out for your next loan. Your high recommendation is truly appreciated. Thanks again...
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Susie was amazing to work with! She answered all of my and my parents questions and kept me up to date during the entire process. I will definitely recommend her to my family and friends.
Reply from Susie Carlton | Loan Originator | E...
August 26th, 2025 12:53 PM
Elizabeth, I'm so pleased to hear that you had a positive experience working with me! It was a privilege to assist you. Keeping you updated throughout the process is something I prioritize, and I'm thrilled it made a difference for you. Thank...
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About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.