Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Experience was awesome. Tim Tusing was one of few lenders who sent us quote when we were looking into refi. He answered all questions within the same day. Although the loan cost $5,000 this included two months of not having to make house payment...
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The process with Northpointe was efficient and easy. My loan officer, Matt, was professional, informative, courteous, and was consistently responsive to my requests, I felt like I knew exactly where things stood in the process from the beginning...
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Brett is great and very helpful. He made our lives very easy through this process. The closing is very smooth and transparent. Everything is great with him. 5 star services.
Be aware of this company. This guy won't respond your email in timely manner. I waited weeks after weeks for a single response. Also they will change your mortgage rate without any valid reason. Their promises are fake and worst is their business....
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Reply from Owner
November 17th, 2016 12:00 AM
This transaction was frustrating for all parties. The estimated value of the home provided by the client unfortunately was not accurate, and additional comparable sales provided in appeal of valuation didn't support client’s opinion of value....
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This is my second time refinancing with Ian, both times he has been great to work with,very patient and super fast on getting back to me through email. This was really easy!
This was my second time refinancing my mortgage with Northpointe bank. I picked Northpointe thru Zillow two years ago and Mr. Ian McLellan solely thru the high positive feedback rates I found about him over the internet. As for the first time,...
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I'm 62 years old getting a refinance mortgage on line was a new and very easy process for my wife and I. High recommend Northpointe Bank. Easy to work with and the were very responsive.
I have refinanced with Jim Koops, from Northpointe Bank, and I can only say I am esxtremenly satified. Jim got me a good rate, and was clear and efficient througout the process. EVERYTHING came out exactly as he said, on time, and as expetced....
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Easy to work with. Communicated mostly by email and sometimes phone calls. Process was smooth. Northpointe advertised a low interest rate, I responded with the condition that the advertised rate must exist and it did. Yes the advertisement...
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Ian was great at giving us an overview of what to expect during the process and was always attentive if we had a question. It was one of the smoothest closings we've had yet and I would recommend using Northpointe to anyone. This was our second...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender