Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Closing did not go well. CD was provided late and was inaccurate by over 6k which resulted in last minute scrambling a few hours before clpsing to send another wire.
Reply from Ian McLellan - Northpointe Bank
June 9th, 2025 05:49 PM
Thank you for sharing your feedback with us. Your experience matters, and I understand how frustrating it can be when unexpected issues come up at closing. I appreciate your patience as we worked through the resolution, and I’m glad we were...
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Very proactive and great at communicating, quickly returning emails
Reply from Ian McLellan
June 15th, 2025 11:17 AM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thanks for a great experience!
Reply from Matt Howard
June 14th, 2025 04:54 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Good experience
Reply from Jim Koops
June 13th, 2025 01:12 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Thank you so much -- super positive experience.
Reply from Jim Koops
June 11th, 2025 09:09 PM
I really appreciate the feedback and am looking forward to working with you again.
Great experience
Reply from Jim Koops
June 11th, 2025 03:34 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim was great and i thank him for all the help.
Reply from Jim Koops
June 11th, 2025 02:31 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Matt was great to work with . Very professional, explained everything
Reply from Matt Howard
June 11th, 2025 01:06 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
They were quick and clear to answer my questions.
Reply from Brett Foster - Northpointe Bank
June 4th, 2025 03:56 PM
I'm pleased to hear that you found our responses quick and clear, Evelyn. It was a pleasure assisting you with your purchase loan at Northpointe Bank. If you have any more questions or need further assistance, please feel free to reach out.
Matt Howard was a great help and assisted us throughout the process. i would definitely work with him again given the opportunity.
Reply from Matt Howard
June 10th, 2025 12:56 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
1071–1080 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender