Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Thanks for everything
Reply from Jason Smith
July 22nd, 2026 12:43 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ian provided quick and honest communication
Reply from Ian McLellan
July 20th, 2026 07:54 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jason was excellent to work with on my refinance.Still very disappointed on the appraisal as properties were not equivalent to my restoration of the home and thus received a lower cash-out because of this (a Southport appraiser should have...
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Reply from Jason Smith
July 17th, 2026 03:41 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Tim was great in keeping us updated on the file and making the process go smoothl!
Reply from Timothy Tusing
July 15th, 2026 12:22 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt is super knowledgeable
Reply from Matt Howard
July 14th, 2026 09:57 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Good rate
Reply from Brett Foster - Northpointe Bank
July 7th, 2026 02:41 PM
I'm pleased to know that you found the rate good, Nhat. Thank you for choosing me and Northpointe Bank for your purchase.
This is the fourth time in my life that I have gotten a mortgage/refinanced and this one was by far my least favorite. The information being requested from underwriting in my opinion was extreme, for example, becoming fixated on a typo in a...
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Reply from Ian McLellan - Northpointe Bank
July 6th, 2026 07:08 PM
I appreciate you sharing your experience with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. We value your feedback and thank you for the opportunity to...
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Very professional and on point with everything. Very competitive rates as well.
Reply from Jason Smith
July 13th, 2026 12:50 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Service was excellent; interest rate & costs were the best available
Reply from Ian McLellan - Northpointe Bank
July 10th, 2026 05:49 PM
I really appreciate the feedback and am looking forward to working with you again.
Matt did a great job during this process.
Reply from Matt Howard
July 10th, 2026 01:48 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender