

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Professional job
Reply from Jamie Freeze, Ruoff Mortgage
February 4th, 2026 07:45 PM
Thank you for your feedback on my work, Dennis. I’m pleased to know you found my service professional. If there's anything more you need or any questions you have, don’t hesitate to reach out.
Great communication, knowledgeable and easy to work with. Both Ellen and Pam made things so easy.
Reply from Ellen Vance, Ruoff Mortgage
December 8th, 2025 06:50 PM
We are so happy for you and Randy! Welcome home!
Jeanne Henry is simply awesome!! She is quick and thorough and so easy to work with. She is an outstanding human being to boot. Thank you for all the hard work and time you put into this , my friend!
Reply from Jeanne Henry
December 17th, 2025 04:20 PM
Rebecca, I really appreciate your wonderful feedback. I'm glad to know that you found the experience quick and thorough. It's important to me to make the process as smooth as possible. If you have any further questions or need assistance in...
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Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Jessah B
Reply from Jeanne Henry, Ruoff Mortgage
December 18th, 2025 02:54 AM
Jessah, I appreciate the perfect rating. Thank you for your support!
Jeanne was amazing and so helpful! She made it all so seamless !
Reply from Jeanne Henry
December 17th, 2025 02:25 PM
I'm pleased to hear that you found the process seamless, Jessah. Making sure everything goes smoothly is always my goal. If there's anything more I can do for you or any questions you have in the future, feel free to get in touch.
Julie was "on it" throughout the entire process. She and her team are very knowledgeable and eager to help their clients. Julie will be assisting my children with their new homes when the time comes!
Reply from Julie Carroll
December 18th, 2025 12:56 AM
I really appreciate your feedback, Skysea. It's wonderful to hear that you found the process smooth and that you're considering future opportunities with my assistance. If there's anything else I can do for you or your family, feel free to...
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Jeanne was the best loan officer we have ever had. I would recommend her to everyone. If it wasn't for her, we wouldn't be where we are. She has been incredible!
Reply from Jeanne Henry
December 17th, 2025 01:12 AM
Thank you, Alex, for your kind words. I'm really pleased to know I could support you in reaching your goals. Your recommendation means a lot to me, and I'm here whenever you need assistance in the future.
Both our loan officer and underwriter were very easy to get a hold of to ask questions about big details as well as fine print. They made our refinancing process smooth and simple.
Reply from Jeff Hammel
December 16th, 2025 02:46 PM
I'm pleased to hear that the refinancing process went smoothly for you, Landon. Accessibility and clear communication are priorities, so it's great to know you found it easy to get in touch with us for all your questions. Thank you for placing...
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Jamie was wonderful to work.with and delivered excelent.customer service. She was helpfull in every aspect of our financing.
Reply from Jamie Freeze
December 16th, 2025 05:57 PM
I'm pleased to hear about your positive experience, Caleb. Providing excellent customer service and support throughout the financing process is important to me. If there's anything more you need, feel free to reach out.
Laura was always there with a quick response for me whenever I had a question, and I had a lot of questions!
Reply from Laura Ritchie, Ruoff Mortgage
December 15th, 2025 09:57 PM
Thank you for sharing your experience, Lucas. I'm glad I could assist with your questions and provide quick responses. If you have any more questions in the future, don't hesitate to reach out. It's always a pleasure to help.
961–970 of 5156
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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