Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Tracy was there for me every step of the way. I'm not the best at keeping up with communication, but she made it easy and reached out to me constantly to make sure I knew exactly what was going on.
Reply from Tracy Adams
January 8th, 2026 03:43 PM
It's great to hear that you felt supported throughout the process, Megan. I'm glad I could make communication easier for you and keep you informed along the way. If there's anything else you need help with or any questions arise in the future,...
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Professional, courteous and well organized. Made our loan process smooth and quick with no “surprises”. Highly recommended!!
Reply from Owner
December 30th, 2025 06:09 PM
We're thrilled to hear the process was smooth and surprise-free, thank you so much, Dan! That's exactly what we strive for at Ruoff Mortgage: professional service, clear communication, and a loan process that feels organized from start to finish....
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Surprisingly quick responses and/or call-backs from our loan officer. Well versed in the process and guided our path in an easy to navigate step by step manner, as we completed a step we were informed if the next phase to be completed and were...
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Reply from Nick Staker, Ruoff Mortgage
January 1st, 2026 10:49 PM
I'm really pleased to hear that you found the process navigable and well-organized. It's important to me that you felt informed and supported throughout each step. I appreciate your feedback, and I'm glad I could assist with your loan process...
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Working with Kelly was fantastic! She answered all our questions & made the daunting process of purchasing a home much more comfortable. Great experience!
Reply from Kelly Durnell
January 9th, 2026 04:28 PM
I truly appreciate your feedback, Olivia. I'm glad to know that I could help make the home-buying process more comfortable for you. It was a pleasure assisting you with your questions and being part of your journey. Thank you for sharing your...
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Logan and Nick were great to work with . Logan was always so on top of everything and would reach out with changes or updates. the loan butler app was nice to see where you are at in the process. Very happy with my experience.
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Reply from Nick Staker, Ruoff Mortgage
December 30th, 2025 04:15 PM
Allison!!!! You were great to work with as well. Always on top of everything which enables our process to run smoothly. We are pleased to hear the Loan Butler app was helpful in keeping track of your progress. If there's anything else we can...
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Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Leah H
Reply from Owner
December 29th, 2025 08:03 PM
Thank you for the 5-star rating, Leah! We truly appreciate your support and are grateful you chose to work with us. Wishing you all the best.
My situation needed expedited quite quickly and the whole team made a stressful situation one of the easiest things I've ever done! Thank you for all your help
Reply from Nick Staker
December 30th, 2025 04:15 PM
I'm thankful for your review, Leah. It's great to know the team and I could turn a stressful situation into a smoother experience for you. Should you need any further assistance or have questions in the future, I'm here to help.
Laura and her team made the process seamless and easy. We were given updates every step of the way and are very appreciative of the flawless communication we received!
Reply from Laura Ritchie, Ruoff Mortgage
January 7th, 2026 05:44 PM
Eric, thank you for taking the time to express your thoughts. I'm pleased to hear that the process felt seamless and that the communication met your expectations. Providing updates every step of the way is important to me, and I'm glad it contributed...
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Laura and her team made the process seamless and easy. We were given updates every step of the way and are very appreciative of the flawless communication we received!
Reply from Laura Ritchie
January 6th, 2026 07:47 PM
Eric, I appreciate you sharing your positive experience. Making the process seamless and ensuring clear communication are key priorities for me. I'm delighted to hear that you found the updates helpful. If there's anything more I can assist...
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Overall the experience was good .
Reply from Ellen Vance, Ruoff Mortgage
December 27th, 2025 10:15 PM
So happy for you and Maliah! Thank you for trusting me with this process!
891–900 of 5156
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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