

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
They were very efficient, did their best to make the process go as fast as possible. The communication was smooth and easy and helped me understand everything about my home loan. I would definitely work with them again.
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Reply from Nick Staker, Ruoff Mortgage
July 15th, 2026 05:09 PM
We're super grateful to hear that you found the process efficient and the communication smooth. It's wonderful to know that everything was clear about your home loan. If you need anything else in the future, feel free to reach out.
Cathe was extremely available any time I needed help. She was great! :)
Reply from Cathe Music, Ruoff Mortgage
July 13th, 2026 07:31 PM
Thanks for the review MIke! It was great to help you again on your new home! I am always here if you need me!
Jamie was helpful from the start. She was always reachable and kept clear lines of communication open which made the process smooth.
Reply from Jamie Freeze, Ruoff Mortgage
July 13th, 2026 05:38 PM
Thanks for your review, Daniel! We enjoyed working with you and wish you the best at your new place.
When an issue came up I felt that loan officer and assistant got kinda of rude and mouthy. I suggest that they work on that.
Reply from Jamie Freeze, Ruoff Mortgage
July 13th, 2026 05:38 PM
Thank you, Martha. We appreciate you taking the time to complete the survey and we will address our communication.
Quick feedback
Reply from Adam Garman, Ruoff Mortgage
July 13th, 2026 02:09 PM
Thank you, Alyssa! Congrats again on the new home.
Cathe is an absolute pro of her profession. Has all the answers for your questions and knows the mortgage business in and out. Always repsonsive and keeps you up to date with the progress of your loan. This is my third home with Cathe and cannot...
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Reply from Cathe Music, Ruoff Mortgage
July 13th, 2026 01:46 PM
Drew thank you so much for the review! I so appreciate it! You know that i am always here for you with anything you need! Good luck with the transfer and good to have you back in Indiana!
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb E
Reply from Owner
July 12th, 2026 01:02 PM
Thanks for the 5-star review Caleb! It was a pleasure helping and meeting you and Emily. Welcome to the area!
Everyone was very kind and helpful. They were also quick to respond to all of my questions.
Reply from Doug Carroll, Ruoff Mortgage
July 13th, 2026 03:56 PM
Thank you for the fantastic feedback, Caleb! Providing a smooth, responsive experience where all your questions are answered immediately is exactly what we strive for. It was a pleasure working with you and Emily, and we truly appreciate you...
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Clear communication the whole way and always quick to respond to any questions. Could not have gone smoother thanks to Dave and Pam
Reply from Dave Chmiel, Ruoff Mortgage
July 13th, 2026 03:59 PM
Thank you Mariah. It was a pleasure working with you and Lucas again.
Connecting with Jamie was really easy and she was incredibly responsive!
Reply from Jamie Freeze, Ruoff Mortgage
July 13th, 2026 05:39 PM
Hi Kierra! Have a wonderful time at your new country home! Wonderful guiding you thru the process for your first home.
371–380 of 5322
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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