Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Ellen Vance, Ruoff Mortgage has received a review with 5 star rating from Ethan D
Reply from Owner
March 19th, 2024 06:12 PM
❤
Exceptionally knowledgeable and helpful, Ellen provided outstanding service, making the entire process smooth, clear, and stress-free.
Reply from Ellen Vance | NMLS# 971143 | Ruoff ...
January 2nd, 2024 02:44 AM
Ethan, it was awesome being able to help you all in time for the new year! You made my job easy! Enjoy your new home!!!
We were so impressed with how helpful, timely, professional and friendly that Doug and Lorissa were. Would use them a 1,000 times over! :o)
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
January 26th, 2024 06:56 PM
Appreciate this amazing review, Clarissa! It is the highest praise to hear that we made a great impression. We are here for all of your (and your friends' and family's) mortgage needs!
Very personable! Great to work with! Also, very knowledgeable about the whole process from start to finish.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
January 26th, 2024 06:59 PM
Thanks for the 5-star review, Jennifer, and the kind words! We make it our mission to be there for our clients every step of the way until you close.
Jeanne helped us allot and made the process easier and way less stressful
Reply from Jeanne Henry, Ruoff Mortgage
July 15th, 2024 03:55 PM
Thank you again for your service!! I hope you are enjoying your new home!!
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Ruoff Mortgage - North Fort Wayne
Ruoff Mortgage - North Fort Wayne has received a review with 1 star rating from Brian
Reply from Owner
January 2nd, 2024 01:58 PM
Hello, Brian. We are sorry to hear about your experience and would like to better understand what happened. If you would like to share more details, please contact us at ********************** with your contact information.
Communication is key in the process and Doug’s communication was excellent. He gave great advice and worked closely with me on getting the best possible rate.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
January 26th, 2024 06:53 PM
Thanks for the awesome review, Carol! Our clients are top priority and I'm so happy we exceeded your expectations.
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Ruoff Mortgage - North Fort Wayne
Meghann was constantly in touch with the process. She made everything go smoothly and easy. I barely even knew I owned a house by the time I signed at closing.
Reply from Meghann Voigt| NMLS# 2150180 | Ruof...
January 25th, 2024 01:26 PM
Thank you, Michael, for taking the time to share your experience. I'm thrilled to hear that you found the process smooth and straightforward. I'm glad I could help make your home-buying journey a positive one. Looking forward to assisting you...
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The process was simple and we had no worries or concerns.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
January 26th, 2024 06:49 PM
Thanks for the 5-star review, Garrett, and thanks for sharing your great experience! It's always our goal to make home-buying as stress-free as possible!
Cathe Music goes above and beyond excellent customer service and answered all my questions. She is top notch at what she does! I would highly recommend Cathe for your mortgage needs. She is fast, efficient and extremely knowledgeable. I had...
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Reply from Cathe Music | NMLS# 399006 | Ruoff ...
January 10th, 2024 03:04 PM
thank you so much for the review! It is so greatly appreciated! Loved working with you and helping you get into your new home...always such an exciting time!
I am here if you need me for anything!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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