Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Doug and Lorissa, made purchasing my first home a great experience they were ontop of everything !! Answered any questions I had! Definitely recommend working with them at Ruoff.
Reply from Owner
April 1st, 2024 02:10 PM
Sophia, thank you very much for the awesome review! As a first-time homebuyer, we know how overwhelming the process can be and we're glad we could make it a great experience. Congrats again!
This was my first time purchasing a home and Doug made this transition so smooth and answered any questions I had! Definitely would recommend working with Doug at Ruoff.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
April 1st, 2024 02:07 PM
Sophia, thank you very much for the kind review! As a first-time homebuyer, I know how overwhelming the process can be and I'm glad I could make it smoother for you. Looking forward to assisting you or any friends and family in the future.
Doug and Lorissa always answered my questions via phone or email promptly. Buying out of state brought a number of concerns to my mind. Doug and Lorissa helped alleviate the concerns
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
April 1st, 2024 09:40 AM
Thanks so much for the kind review Debbie! It was a pleasure working with you and always rewarding to be able to help an out of stater make Indiana their home. Congrats on the new home!
Laura Ritchie, Ruoff Mortgage has received a review with 5 star rating from Jordan E
Reply from Owner
April 9th, 2024 09:44 PM
Thanks Jordan!! You made easy!! Many blessings to you and your family in your new home.
I was nervous about buying a house because I watched my parents deal with an insane amount of stress and mystery problems every other day. This experience had none of that and the team made everything easy including getting me a cheaper car...
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Reply from Laura Ritchie, Ruoff Mortgage
November 20th, 2024 06:10 PM
Thank you so much Jordan!
for
Prudence Elonzae, Ruoff Mortgage
Prudence was a pleasure to work with as always. She kept all of us informed and everything went very smooth.
Reply from Prudence Elonzae | NMLS# 1440132 | ...
March 28th, 2024 07:49 PM
I'm overjoyed to hear that you had a smooth experience, Amy. It's always a pleasure working with you!!! Thank you for taking the time to share your experience and for the perfect rating. Looking forward to assisting you again in the future...
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Commutation was good. The process too longer than expected!
Reply from Jeff Hammel, Ruoff Mortgage
February 10th, 2025 05:50 PM
I appreciate your feedback, Reva. I'm glad to hear that you were satisfied with our communication. I apologize if the process took longer than expected. At Ruoff Mortgage, we strive to provide the best service possible and your feedback helps...
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Excellent appreciated the communication and helpful ways to make this happen.
Reply from Jeff Hammel, Ruoff Mortgage
February 10th, 2025 05:50 PM
I'm pleased to hear that you found our communication and assistance satisfactory, Donald. It's always our goal at Ruoff Mortgage to make the mortgage process as smooth and efficient as possible. Your feedback is appreciated and will help us...
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We had the opportunity to work with Kelly for the second time and we couldn't ask for a better experience either time. Kelly is responsive, kind, compassionate, and thorough. Kelly and her team are so friendly and make the mortgage process...
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Reply from Owner
April 4th, 2024 03:46 PM
Thank you so much, Shelby, for the stellar 5-star review. I'm truly pleased to hear that you had a positive experience working with us for the second time! I know you said it may be awhile but...looking forward to assisting you again in the...
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Always responsive and proactive about all issues - including some bogus stuff on my credit report. I was kept updated and driving toward closing
Reply from Jeff Hammel, Ruoff Mortgage
February 10th, 2025 05:50 PM
Thank you, Michael, for taking the time to leave such a positive review. I'm glad to hear that you appreciated my responsiveness and proactive approach, especially when dealing with the challenges presented by your credit report. At Ruoff Mortgage,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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