Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everyone we dealt with was very kind and willing to give us whatever information we needed! They all helped make the home buying process much easier and the least amount of stress possible.
Reply from Doug Carroll, Ruoff Mortgage
June 14th, 2024 06:09 PM
Thanks for your great review, Isaiah! It was a pleasure helping you and Chloe buy your first home. We love making the home buying process smooth and stress-free!
I was a first time homebuyer and Jamie very patiently walked me through the process!
Professional and would always give us updates about the status of our loan.
Thank you so much.
Reply from Patricia Teeter, Ruoff Mortgage
June 8th, 2026 02:42 PM
I appreciate your kind words, Elena. It's always a priority for me to keep my clients updated and guided throughout the loan process. I'm happy to know you felt professional service from me. If you have any other needs or questions in the future,...
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Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Shaunayyh S
Reply from Owner
June 14th, 2024 10:29 PM
Thanks for the 5 stars and trusting me to get you to the finish line! I hope you love your new home!
Tracy is a gem. She was the literal best thing about my experience. She communicated constantly and was a wonderful sounding board. My appraisal got fairly complicated d/t some federal issues, but Tracy made it work. Over 10 years ago, I met...
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Reply from Tracy Adams, Ruoff Mortgage
June 14th, 2024 10:30 PM
Thank you so much for the sweet words. I am so happy that we were able to get you closed and your family into your new home! I hope those littles LOVE that pool this summer, I am sure they will make good use of it!
Kelly was knowledgeable, caring, and made us feel that she was working hard to make sure we get what we wanted.
Reply from Kelly Durnell, Ruoff Mortgage
June 18th, 2024 05:28 PM
Thank you so much, Bruno~ We became a pretty good team, didn't we! I am thrilled for your new family and your families very first home!
for
Nathan Gaier, Ruoff Mortgage
Nathan paid special attention to our financial needs and went the extra mile to make sure we would be comfortable with our monthly payment. Even though this was our first home purchase, he always made us feel well informed throughout the process....
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Reply from Nathan Gaier
November 7th, 2024 09:00 PM
I'm really pleased to hear your positive feedback, Chelsea. Knowing that you felt well-informed and comfortable throughout your first home purchase process is extremely rewarding. It was my pleasure to assist you with your financial needs and...
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Overall it went ok. Felt like the underwriting got a little tedious and loan butler was not uploading docs. Also i couldn't see what you were asking for or receiving from my co borrower which made things difficult in the app.
Reply from Jeff Hammel, Ruoff Mortgage
February 10th, 2025 05:50 PM
Thank you for taking the time to review your experience, Lorinda. I appreciate your feedback and understand your concerns about the underwriting process and the functionality of the loan butler. I apologize if it caused any inconveniences....
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Nick helped us find the home of our dreams! He was patient and extremely informative every single step of the way! He also went out of his way to help us even when we didn’t know what we were doing. Thank you for everything!
Reply from Owner
June 13th, 2024 04:21 PM
Thank you so much for your kind words! It was truly a pleasure assisting you in finding your dream home. I'm delighted to hear that you found my guidance helpful and that I could provide support every step of the journey. Helping clients navigate...
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Julie and Ashley were a big help. They kept us in the loop and helped us to close smoothly without hiccups! Very friendly and it was a pleasure to work with them!
Reply from Owner
June 17th, 2024 04:10 PM
I am so happy for you and Jennifer!! Thank you so much for choosing me as your loan officer!!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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