Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
The communication was awesome.
Reply from Nick Staker
September 30th, 2024 04:31 PM
You are the man Laik! I'm thrilled to hear that you were happy with our communication, Laik! It's always my goal to keep my clients informed and comfortable throughout the entire process. Thanks for your kind words and for choosing to work...
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Kelly is a fabulous person to deal with!
Very friendly and knowledgeable
Reply from Kelly Durnell
September 29th, 2024 09:56 PM
JOE! Thank you for everything! I am happy you chose me to help!
for
Veronica Hauser, Ruoff Mortgage
Veronica was awesome at the whole process!
Very friendly and helpful. She de-stressed me several times.
She was always on our side!
Reply from Veronica Hauser
October 7th, 2024 03:47 PM
I'm thrilled to hear about your positive experience, Matt! It was truly a pleasure assisting you throughout your mortgage process. I always strive to keep the process as stress-free as possible for my clients. Remember, I'm always here if you...
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Having 2 applications for buyer and cosigner led to all kinds of difficulty/ confusion in the portal. Final amount due at closing was promised 2 days prior to closing, but was recieved morning of closing, making a timely wire nearly impossible...
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Reply from Doug Carroll, Ruoff Mortgage
September 27th, 2024 10:20 AM
I appreciate your feedback Julie. Looking forward to serving you better next time. - Doug Carroll
Doug and his team at Ruoff were incredibly helpful throughout this experience. They were always available to answer questions. Highly recommend!
Reply from Doug Carroll
September 27th, 2024 10:21 AM
Thank you very much for the kind words and 5 star review Anna! Congratulations again to you and Dennis and don't hesitate to reach out if ever any questions or concerns with the mortgage. Thanks!
Jon was so great to work with! We were first time home buyers so of course we had tons of questions and concerns. Jon was very patient with us answering every question with great detail. He worked after hours and even on weekends. He kept in...
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Ruoff Mortgage - North Fort Wayne
Not great. Lacked communication, accurate documentation, and follow through. Loan officer expectations vs. customer expectations were not balanced. They took as much time as they wanted, but I had to give them responses and major answers right...
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Reply from Owner
September 30th, 2024 07:53 PM
Hello Adalina. We appreciate your taking the time to share your feedback through this review and the generous time you spent talking with us to provide even more details about your recent experience. We are sorry to hear that you were not satisfied...
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Tracy Adams is amazing! If you are looking for someone to work with for your home buying needs, look no further! Tracy and her team at Ruoff were extremely helpful and I am so excited to officially be a home owner!
Reply from Owner
October 2nd, 2024 01:56 PM
I'm truly humbled by your kind words, Jaclyn. It was a pleasure helping you with your home buying process. Your excitement about becoming a homeowner is contagious and makes my job incredibly satisfying. My team and I at Ruoff Mortgage always...
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Tracy Adams is the best!! If you are looking for a Loan Officer in Fort Wayne, look no further! From beginning to end Tracy was extremely helpful in my home buying process. As a first time home buyer I had a lot of questions along the way....
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Reply from Tracy Adams, Ruoff Mortgage
October 2nd, 2024 01:57 PM
Hi Jaclyn! Wow, your words truly made my day. I'm overjoyed to know that you found our interactions helpful and that I was able to guide you through your home buying process. It's always my goal to ensure first time home buyers like you feel...
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Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Aene_n_ C
Reply from Owner
September 30th, 2024 04:32 PM
Gene...I'm absolutely thrilled to hear that you had a great experience with me at Ruoff Mortgage. Your 5-star rating means a lot! I always strive to provide the best possible service, and I'm glad I could make the process smooth for you. Please...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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