Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
My approval amount was sent to the sellers realtor after I had specifically asked that they NOT know what amount I was approved for. After which they raised the price of the house $50,000 raising my monthly payment over $200. I realize my particular...
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Reply from Julie Carroll, Ruoff Mortgage
September 4th, 2026 08:27 PM
Amy, thank you for taking the time to share your feedback and for your kind words about working with me. I truly appreciated the opportunity to help you with your financing and work with you toward your new home.I'm sorry the circumstances...
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When I asked questions, they were frequently ignored. When I did receive answers, they were unreliable. I would provid information, ask if something specific was needed, they said, "no." Then I get a call that that specific thing is needed...
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Reply from Ellen Vance, Ruoff Mortgage
September 4th, 2026 07:11 PM
Audree, thank you for taking the time to share your feedback. I'm sorry the process became so frustrating and stressful for you. There were several requirements and circumstances that changed or developed as your loan progressed, and I understand...
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Tracy went above and beyond her job. As a first time home buyer, this process can be stressful, especially as a single person. Tracy was with me through the whole process. My first attempt at buying was not that great yet Tracy supported me...
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Reply from Owner
September 2nd, 2026 01:00 PM
I'm truly thankful for your kind words. It means a lot to know that I could support you through this important journey. I'm glad to have been a part of your team and to help make your first home buying experience a positive one. If there's...
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Tracy went above and beyond her job. As a first time home buyer, this process can be stressful, especially as a single person. Tracy was with me through the whole process. My first attempt at buying was not that great yet Tracy supported me...
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Reply from Tracy Adams, Ruoff Mortgage
September 2nd, 2026 01:00 PM
Jennifer, I'm truly thankful for your kind words. It means a lot to know that I could support you through this important journey. I'm glad to have been a part of your team and to help make your first home buying experience a positive one. If...
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Julie was always so quick with her replies even on a Sunday when I wasn't expecting yo to hear from her she is incredibly knowledgeable and always answered my questions without hesitation
Reply from Julie Carroll, Ruoff Mortgage
September 1st, 2026 07:06 PM
Thank you so much Jessika!! I'm super excited I got to help you with your first house!
am so happy for doing this process so fast and I got an excellent communication with everybody and make me so happy I buy this housthaou everybody for doing great. Great job.
Reply from Julie Carroll, Ruoff Mortgage
August 31st, 2026 07:49 PM
Thank you so much Carlos!!! It was awesome working with you again!
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from C
Reply from Owner
September 6th, 2026 11:09 PM
Thanks for the 5-star review Caleb!
Quick responses and clear explanations
Reply from Doug Carroll, Ruoff Mortgage
August 31st, 2026 04:18 PM
Thanks for the kind words and the 5-star review Caleb! The Carroll Team always strives to provide great communication and it's awesome to hear we delivered. Congrats again on your first home!
Reach out if ever anything we can help with.
Friendly attitudes for everyone! very knowledgeable and explained every question o had thorough and easy to where I could understand!
Reply from Doug Carroll, Ruoff Mortgage
August 31st, 2026 02:26 PM
Thanks for the kind words and the 5-star review Steve! It was great working with you and meeting you at closing. Reach out if ever anything we can do and if the rates fall quite a bit, we'll take a look at a refinance in the future.
Pretty much every aspect was excellent!
Reply from Tyann Sanchez, Ruoff Mortgage
August 31st, 2026 11:15 PM
Raegan!!! Thank you so much!!! It was absolutely my pleasure to help you and Bryce and together you guys made it easy to get you into your new home!! I'm so happy for you both!!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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