Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
She was super responsive and communicative. Even if she couldn't get to something right away, we knew it was on her radar and she was working on it when she could.
Reply from Jamie Freeze
November 26th, 2025 09:48 PM
Thank you for sharing your thoughts, Krystle. I'm pleased that my responsiveness and communication were helpful to you during the process with Ruoff Mortgage. If there's anything more I can do for you, please feel free to get in touch.
I just wish the communication was better , as a first time home buyer you don't want to have to reach out multiple times to receive an answer on a loan .
Simple process, good communication throughout, and great customer service / people skills from the whole team.
Reply from Jamie Freeze
November 12th, 2025 08:17 PM
Thank you for your kind words, Michelle. I'm glad you found the process straightforward and that the communication met your expectations. Providing great customer service is important to me at Ruoff Mortgage, and I'm pleased to hear you felt...
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Great communication and always had our interés first .
Reply from Kelly Durnell
June 6th, 2025 07:07 PM
You worked hard getting a home for your family...I respect that, Juan! Congratulations!
Ellen Vance was wonderful to work with through the refinancing of my home. I would highly recommend her!
Reply from Owner
May 30th, 2025 03:53 PM
Candis it was a pleasure helping you get everything all wrapped up! All good things ahead for you my friend!
Ellen Vance was wonderful to work with through the refinance of my home. I highly recommend her and Rouff to help you with your home buying process!
Reply from Owner
May 30th, 2025 03:54 PM
Candis it was a pleasure helping you get everything all wrapped up! All good things ahead for you my friend!
Ellen was fantastic! She went above and beyond to make sure this process was timely and a good experience for me! I appreciated her kindness through the process as well. I will be recommending her to anyone of my family and friends in the future....
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Reply from Ellen Vance, Ruoff Mortgage
May 30th, 2025 03:54 PM
Candis it was a pleasure helping you get everything all wrapped up! All good things ahead for you my friend!
Tracy Adams has the hardest working team to make the loan process fast and smooth. There is no one else I'd rather work with.
Reply from Tracy Adams, Ruoff Mortgage
May 30th, 2025 06:06 PM
I'm thrilled to hear that you had such a positive experience with our team at Ruoff Mortgage. It was a pleasure assisting you, and I appreciate your kind words and trust in our services.
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Veronica Hauser, Ruoff Mortgage
I was kept informed, my questions were answered on detail & Veronica worked hard to get us the best loan options
Reply from Veronica Hauser
June 8th, 2025 02:06 AM
I'm thrilled to hear that you felt informed and that your questions were thoroughly answered. It was my pleasure to work hard to find the best loan options for you. Thank you for your positive feedback and for choosing Ruoff Mortgage.
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Veronica Hauser, Ruoff Mortgage
Veronica Hauser, Ruoff Mortgage has received a review with 5 star rating from Makarious K
Reply from Owner
May 6th, 2025 04:18 PM
I'm thrilled to hear that you had a great experience, Makarious. It was a pleasure working with you, and I appreciate your kind words. If you need further assistance in the future, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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