

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Communication is always excellent. Questions are always answered quickly no matter the day/time.
Reply from Ellen Vance, Ruoff Mortgage
June 30th, 2025 05:00 PM
I am so glad you guys felt well informed! It was such a pleasure helping you guys again!!!
Julie was second to none—her communication was unmatched, and she stayed on top of everything from start to finish. She made the entire process smooth and stress-free, always one step ahead. As always, working with her was an absolute pleasure!...
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Reply from Julie Carroll, Ruoff Mortgage
June 30th, 2025 05:57 PM
I'm so lucky I get to be you and Taryn's family loan officer!!! I need to pick up a side business so I can continue to work alongside you guys!!!!!! :)
Julie was a pleasure to deal with. She communicated with us throughout the process in a frinedly and professional manner. I will recommend her to everyone!
Reply from Julie Carroll
June 30th, 2025 05:59 PM
Thank you so much for letting me work with all of you!! It was such a pleasure for me to be able to help such a great family!!
Ruoff Mortgage - North Fort Wayne has received a review with 5 star rating from Samantha T
Reply from Owner
July 17th, 2025 08:10 PM
Thank you, Samantha, for your 5-star rating! We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage. Thank you for choosing us for your mortgage needs!
I had an outstanding experience working with Dave Chmiel and Pam Zent. They were professional, knowledgeable, and incredibly responsive throughout the entire loan process. They took the time to explain every step clearly, answered all my questions...
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Reply from Dave Chmiel
July 10th, 2025 03:19 PM
I'm incredibly pleased to hear about your outstanding experience, Samantha. It was a privilege to assist you alongside Pam throughout your loan process. We made it our priority to ensure you felt confident and informed, so I'm glad to know...
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I do want to point out that we did have a surprise at the end of closing but it had 0 to do with Ellen. We've used Ellen for what officially constitutes as several times. Every single time she's been amazing, professional, and clearly cares...
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Reply from Ellen Vance
June 30th, 2025 05:01 PM
I appreciate you guys, Jacob! It’s always a pleasure working with you!!!
Veronica was overall great to work with, she answered all our questions in a timely manner & kept me informed on the process & details of loan. She was also always willing to do whatever she could to help with the process whether that was sharing...
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Reply from Owner
June 17th, 2025 03:58 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you with your loan process and supporting you in any way I could. Thank you for your kind words and for allowing me to be part of your home buying journey....
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Doug communicates clearly, kindly, and in a timely manner. He is patient with questions (even though I had SO many questions) and is great to work with!
Reply from Owner
June 27th, 2025 06:10 PM
Thank you for the 5 star review Jessica! You were great to work with and we are so happy for you! Reach out if ever any issues we can help with!
Doug and Lorissa went above and beyond. As a first- time homebuyer navigating this on my own, I was scared. Doug and Loriasa made this process so easy that even my family and friends who have bought before were shocked at how well everything...
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Reply from Doug Carroll, Ruoff Mortgage
June 27th, 2025 06:07 PM
Thank you for the kind review Jessica! It was honestly a pleasure working with you for the past couple years and so glad it all ended up working out great. Reach out if ever any issues we can help with!
Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Theunesson N
Reply from Owner
June 26th, 2025 05:03 PM
Thank you, Theunesson! We truly appreciate your 5-star review and are so glad we could assist you. Your support means a lot to us — we're always here if you need anything in the future!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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