Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
The whole process was excellent quick and easy!
Reply from Ellen Vance, Ruoff Mortgage
September 29th, 2025 09:27 PM
It was great working with you guys! Congratulations!
Everything was customer focused. I never felt like a number, regardless of the size of my loan. The attention to detail, the lightning fast approval, and the ability to think outside the box with urgency has made my mortgage process a joy....
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Reply from Doug Carroll, Ruoff Mortgage
September 29th, 2025 04:33 PM
Thanks for the wonderful review, Justin! It was a pleasure helping you with the purchase of your new home. It's our goal to have timely communication and satisfied customers and I'm happy everything worked out great!
Julie is absolutley amazing! Very fast and clear communication. She took a lot of my stress and worry away. The entire process from start to finish went very smooth. I couldn't be happier with the team I had on my side.
Reply from Julie Carroll, Ruoff Mortgage
September 29th, 2025 03:29 PM
Thank you so much Patty!! I enjoyed working with you so much!!! Thank you for choosing me :)
Nick Staker, Ruoff Mortgage has received a review with 5 star rating from Michael G
Reply from Owner
September 29th, 2025 06:35 PM
Thank you so much, Michael! We truly appreciate your kind words and the time you took to share your experience. Our goal is always to make the home financing process smooth and stress-free, and it’s rewarding to know we delivered that for you....
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Nick and his team were wonderful to work with and made the process painles.
Reply from Nick Staker, Ruoff Mortgage
September 30th, 2025 03:34 PM
I'm glad to hear that you found the process seamless and that my team and I could assist you effectively. If you have any more questions or need further assistance, please feel free to reach out.
Keep up the great job!
Reply from Nick Staker, Ruoff Mortgage
September 30th, 2025 03:34 PM
Thank you for your encouraging words! I’m committed to maintaining the level of service you’ve appreciated. If there’s anything more I can assist you with or any feedback you'd like to share, don't hesitate to get in touch.
100% recommend Jéanne Henry from Ruoff Mortgage for your home loan/refinance. She makes the process easy for you and is always available to answer any questions in a timely manner!
Jeanne is great to work with. This is the second time we've worked with her. She makes the process stress free and easy and was always able to take a phone call. Even on weekends which you wouldn't get from a traditional bank. Will continue...
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Reply from Jeanne Henry
October 8th, 2025 04:28 PM
I appreciate your thoughtful review, Janelle. I'm glad to know that I could help make the process easy and stress-free for you, and I'm grateful for the trust you've placed in me during both experiences. Being available when needed is a priority...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Emily K
Reply from Owner
September 28th, 2025 06:36 PM
Thank you so much Emily and Seth for letting us help you with the purchase of your brand new home, and for the 5 star review! We are so happy for you and your family and glad we could make the buying the new home part as stress free as possible....
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The communication was excellent!
Reply from Doug Carroll, Ruoff Mortgage
September 28th, 2025 06:36 PM
Thank you so much Emily and Seth for letting us help you with the purchase of your brand new home, and for the 5 star review! We are so happy for you and your family and glad we could make the buying the new home part as stress free as possible....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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