Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything went great.
Reply from Nick Staker, Ruoff Mortgage
October 24th, 2025 12:33 PM
We're happy to know that everything went smoothly for you, Michael. If there's anything more we can assist with, please feel free to reach out anytime.
quick efficient process
Reply from Doug Carroll, Ruoff Mortgage
October 13th, 2025 03:42 PM
Thanks for taking the time to leave a great review Isaac! It was great working with you and McKenzie! Let us know if you ever have any questions on anything.
Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Jason C
Reply from Owner
October 13th, 2025 11:03 AM
Thank you, Jason! Enjoy your new home~
fast communicamotion and easy steps through the entire process. I have no complaints
Reply from Kelly Durnell, Ruoff Mortgage
October 13th, 2025 11:02 AM
Thank you, Jason! Enjoy your new home, you deserve it!
Got me pre-approved in an hour! Emailed the letter immediately! Kept me updated as needed! I knew exactly what was going on and what was next! I've used her before and I'll definitely use her again!
Reply from Owner
November 12th, 2025 04:06 PM
I appreciate your feedback, Jesse. I'm glad I could help with your pre-approval process and keep you informed every step of the way. It's great to know that my efforts made a positive impact on your experience. If you have any more needs or...
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Complete explanation of everything Logan worked with me and did a excellent job so I understood everything as it went along and she always looked out for any future problems so that I was ready to handle them sh made everything much easier...
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Reply from Nick Staker, Ruoff Mortgage
October 13th, 2025 02:50 PM
Thank you for sharing your experience, Kyle. It's great to know that Logan provided thorough explanations and support throughout the process. I'm glad she helped make things easier for you and addressed potential future issues proactively....
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(Translated by Google) Excellent experience. Thank you for your support.
(Original)
Excelente experiencia. gracias por el apoyo.
Reply from Owner
October 28th, 2025 03:15 PM
Thank you so much for the 5 star review. I had a great time working with you guys and i'm so happy you found a great condo.
The smile of every person who worked there. I felt like I was part of a family.
Reply from Jeff Hammel
October 20th, 2025 03:25 PM
I truly appreciate your warm words, Ismary. It's wonderful to hear that the atmosphere and the team made you feel like family. Creating a welcoming and supportive environment is important to me, and I'm glad that was your experience. Thank...
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I wish we were told about different documents we needed sooner then we needed them for example needing to be removed as an authorized user on a credit card probably should have been mentioned towards the start of the whole process and not towards...
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Reply from Kelly Durnell, Ruoff Mortgage
November 19th, 2025 05:43 PM
Congratulations on your new home, Khuyler! Thank you for your patience, I know your home was worth it!
Doug Carroll was excellent to work with! He really went above and beyond to make the process as smooth and amazing as possible. Would definitely recommend using him for your mortgage needs!
Reply from Owner
October 13th, 2025 03:48 PM
Thank you for the awesome review and for the recommendation! Let me know if ever anything I can help with in the future!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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