Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jamie went the extra mile to make sure we had a great experience and all our needs were met!
Reply from Jamie Freeze
November 4th, 2025 03:12 PM
I'm glad to hear that you had a great experience, Josiah. It's important to me that all your needs are met throughout the process at Ruoff Mortgage. If there's anything else I can assist you with, please don't hesitate to reach out.
for
Nathan Gaier, Ruoff Mortgage
fast and easy. Clear expectations for what I need to do.
Reply from Nathan Gaier, Ruoff Mortgage
October 25th, 2025 07:59 PM
You were such a pleasure to work with! I'm pleased to hear that your experience was fast and easy with clear expectations, Kayla. Making the process straightforward and transparent is important to me. If you have any further questions or need...
read more
Everyone was so willing to answer questions and make the process understandable. They comforted us , but were honest along the way and just made us feel secure.
Reply from Ellen Vance, Ruoff Mortgage
October 27th, 2025 04:00 PM
we are so happy for you and your family! it was our absolute pleasure helping you with the process!
for
Veronica Hauser, Ruoff Mortgage
I rarely write reviews, but this has been one of the most disorganized, unprofessional loan experiences I’ve ever dealt with. Communication was nearly nonexistent, deadlines were blown, and I was left in the dark while a major financial transaction...
read more
Clear communication was extremely helpful. Everyone we worked with was great ❤️
Reply from Doug Carroll, Ruoff Mortgage
October 24th, 2025 07:58 PM
Thanks for the great review, Shilaya! I was a pleasure helping you and Luiz with your new home financing. Don't hesitate to reach out with any questions.
for
Veronica Hauser, Ruoff Mortgage
Our closing was nothing short of a nightmare. Veronica left us out to dry while she was on vacation. Pam was the main person we dealt with while Veronica was gone. We provided Pam with all requested information within an hour of the requests...
read more
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Hailee H
Reply from Owner
November 14th, 2025 11:19 AM
Thank you so much for the review!
Lots of communication and explained everything perfectly!
Reply from Cathe Music, Ruoff Mortgage
October 24th, 2025 06:32 PM
thank you Hailee for the review! It was a pleasure to help you get to the point where you could buy a home that was perfect for you! I am always here for you!
That we were kept notified every step of the way.
Reply from Jamie Freeze
November 3rd, 2025 03:12 PM
Curtis, I appreciate your feedback. Keeping you informed throughout the process is a priority for me at Ruoff Mortgage. If there's anything else I can do for you, please let me know.
As first time home buyers, Josh made sure to explain everything thoroughly. The whole process was made easy to understand and we had great communication from the Ruoff team.
Reply from Nick Staker, Ruoff Mortgage
October 24th, 2025 12:31 PM
Olivia, I'm happy to hear that Josh was able to guide you through the process as first-time home buyers. It's important to me that things are clear and comprehensible every step of the way. If you have any further questions or need more assistance,...
read more
1101–1110 of 5157
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us