North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Melissa was extremely knowledgeable and unlike past home purchases she made the entire loan process the easiest I've ever experienced. She was well organized and made everything more efficient and was available when we needed her.
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Reply from Melissa Hoover
September 4th, 2025 11:19 PM
Congratulations Bobby & Sharri, it was a pleasure being a part of your official home purchase in Virginia!
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Derek made the financing side of the home-buying process seamless for our client. He was always available to answer questions and kept us informed every step of the way. His communication was excellent throughout.
Reply from Derek Shaw
September 2nd, 2025 07:30 PM
It's great to hear that the process felt seamless for your client, Sawsan. Providing clear communication and availability to answer questions are priorities for me, so I'm pleased to know it made a positive impact. Thank you for sharing your...
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Keep us updated all the time. Communication was excellent and fast responses.
Reply from Lisa Burkes
September 1st, 2025 02:18 PM
Marvin, I'm glad to hear that you appreciated the consistent communication and quick responses. Keeping you updated throughout the process is very important to me, and I'm pleased it made a positive difference for you. If there's anything more...
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It was great because everything was explained clearly, the process was easy, and I felt genuinely cared for the entire time.
Reply from Lisa Burkes
September 1st, 2025 10:05 AM
Mauricio, I'm very happy to hear that you felt the process was clear and straightforward. Ensuring you understood each step and felt genuinely cared for is incredibly important to me. I appreciate your feedback, and if you have any more questions...
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Derek was there to help me through every step of the process. He answered all my questions promptly reguardless of the time of day, and made sure I understood what I was getting myself into. He's great for first time homebuyers
Reply from Derek Shaw
August 31st, 2025 11:32 PM
Thank you, Andrew, for your kind words. I'm really glad to hear that I could assist you at every step and provide the clarity needed through the process. It's important to me that first-time homebuyers feel confident and informed, so I'm pleased...
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Working with Lisa was an absolute pleasure! She was professional, knowledgeable, and made the entire loan process smooth and stress-free. Lisa always took the time to answer our questions and kept us updated every step of the way! I truly appreciate...
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Reply from Lisa Burkes
August 30th, 2025 09:36 PM
Timothy, it was truly a pleasure to work with you as well. I'm grateful for your kind words and am glad to know that you felt the loan process was smooth and stress-free. Ensuring you were informed and comfortable every step of the way is important...
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First of all, Derek was extremely fast and extremely helpful! His friendly and positive attitude made the whole process amazing and I don't think he ever stopped smiling which made our stressful mortgage loan process into a more relaxing one....
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Reply from Derek Shaw
August 28th, 2025 09:01 PM
I greatly appreciate your thoughtful review, Linh. It's wonderful to know that my speed and positivity made a difference during what can be a stressful process. Being available whenever needed is something I strive for, so I'm glad it helped...
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I was simply amazed by how hard everyone worked on my loan process. We had a tight deadline to close and everyone worked around the clock to make sure it happened. So appreciative of all the support they provided, and Mendy went aboce above...
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Reply from Mendy Bowen-Nagy
August 28th, 2025 11:58 AM
I'm so pleased to hear that my efforts made a difference for you during your loan process. Working under tight deadlines can be challenging, and I'm glad I could offer the support and communication you needed. Your appreciation means a lot...
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Kept me well informed and let me know everything that needed to be done to secure the loan
Reply from Lisa Burkes
August 27th, 2025 02:22 PM
I'm pleased to hear that you felt well-informed throughout the loan process, Joseph. Keeping everything clear and ensuring you know what needs to be done is a priority for me. If you ever have any questions or need further assistance in the...
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Lynsey Camp is AMAZING! She's fast, reliable, dierect, and extremely helpful when trying to understand somthing that is above my head. Hands down, the best Loan officer I have ever dealt with AND the only one I will go through for my future...
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341–350 of 4460
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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