North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Molly went above and beyond doing anything and everything she could to get us exactly what we needed
Reply from Molly Lawson
September 18th, 2025 11:22 AM
I appreciate your kind words, Trevorr. It means a lot to know that my efforts to go above and beyond made a positive impact on your experience. My goal is always to meet your needs as effectively as possible. Thank you for taking the time to...
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for
Communication
Reply from Derek Shaw
September 17th, 2025 02:34 PM
I appreciate your feedback, Lee. Communication is a key part of what I strive to deliver effectively. If there's anything further I can assist you with, feel free to reach out. Thank you!
Melissa of course .
Reply from Melissa Hoover
September 16th, 2025 12:49 PM
It truly was a pleasure being a part of you & Courtney's homebuying journey. Congratulations on your new home! AND THANK YOU FOR YOUR SERVICE!
We had an excellent experience working with Melissa throughout the loan process. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to explain every step clearly, answered all of our questions...
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Reply from Melissa Hoover
September 14th, 2025 12:47 PM
It's great to know that you had an excellent experience during the loan process. I'm glad I could assist in making each step clear and help you feel confident in your decisions. Thank you for the recommendation, Courtney, and if you have any...
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Always love working together with Nikki and AV - They are so communicative and upfront and honest.
Reply from The Vaghela Team
September 12th, 2025 11:18 PM
It's great to hear about your positive experiences with Nikki and AV. I’m pleased that their communication and honesty have consistently met your expectations. Your continued trust in working with us at Highlands Residential Mortgage, Ltd....
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Fast, Friendly service from start to finish!
Reply from Derek Shaw
September 12th, 2025 06:12 PM
I appreciate your kind words, Chasity. It's important to me that the service is both efficient and personable from beginning to end. If there's anything else you need down the line, please don't hesitate to get in touch. Thank you!
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Proactive communication, relationship-oriented, diverse loan options, organized and clear process.
Reply from Molly Lawson
September 11th, 2025 11:36 AM
I'm pleased to know that you appreciated the proactive communication and found the loan options suited your needs, Ricardo. It's vital for me to keep everything organized and clear, ensuring that you feel supported throughout the process. Thank...
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Melissa was very understanding and supportive of me during the home purchasing process. I had health problems and required 3 surgeries during the summer of 2025 which caused delay is completing paperwork, Melissa was kind and concerned for...
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Reply from Melissa Hoover
September 4th, 2025 11:22 PM
I'm glad to hear that my support made a difference for you during such a challenging time. It was important to me to ensure your health and well-being remained a priority while working through the home purchasing process. If you need anything...
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Great follow up and follow through
Reply from Melissa Hoover
September 4th, 2025 11:21 PM
It's always a pleasure to work with repeat clients! I hope you and Hyewon enjoy your new home.
It was a pleasure working with Melissa during an unconventional real estate transaction.
Reply from Melissa Hoover
September 4th, 2025 11:20 PM
Thank you Drew. You were a pleasure to work with. I could always rely on your timely updates to get our buyers to the closing table. I am looking forward to working with you again.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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