North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Derek helped us thoroughly through every stage of the process and answered all of our many questions very quickly. He was quick on the turnaround for our loan even though we were a little behind where we should have been. He couldn't have made...
read more
Reply from Derek Shaw
August 24th, 2026 03:07 PM
Alex, I'm thankful for your kind words and pleased to hear that I could assist you through every stage of the process. I'm glad the turnaround was quick and that I could make things easier for you. If you have any more questions, please feel...
read more
for
The communication back and forth was amazing
Reply from Lisa Burkes
August 20th, 2026 02:58 PM
Bryan, I appreciate your kind words about the communication. I'm glad we could provide you with a positive experience at Highlands Residential Mortgage.
for
Wouldnt have been abel to do it without them!!
Reply from Lisa Burkes
August 19th, 2026 12:47 PM
Anthony, I'm happy to know that my team and I could assist you effectively. Thank you for your kind words!
for
Every single person who worked with us was exceptional, kind, helpful and knowledgeable about what we needed. We had an excellent experience. I felt extremely blessed to have used highland mortgage!
Reply from Lisa Burkes
August 19th, 2026 04:14 PM
Billy, I'm grateful to hear that you had an excellent experience and felt supported by everyone you worked with at Highlands Residential Mortgage. Your kind words about our team's helpfulness and knowledge mean a lot to me.
Melissa was fantastic to work with! Very knowledgeable, communicative, and made herself available for questions when they popped up. Thanks for all your help Melissa, we love our new home!
Reply from Melissa Hoover
September 21st, 2026 02:31 PM
Thank you so much for your kind words! It was a pleasure helping you with your home purchase, and I’m so happy to hear you’re loving your new home! Thank you for trusting me along the way. I’m always here if questions come up, even after closing....
read more
for
Friendly service , alsways ready to help and provide answers when asked. The team is very responsive .
Reply from Lisa Burkes
August 17th, 2026 04:46 PM
Michelle, I'm grateful for your kind words about the friendly service and responsiveness you experienced with my team. It's wonderful to know we were able to help and provide the answers you needed.
for
Andy is the best! We have worked together for nearly two decades. All my VIP clients I entrust to Andy.
Patricia Dion Choice
Commercial and Residential Real Estate Advisor , LPT Realty
Reply from Andy Cook
August 11th, 2026 01:30 PM
Patricia, thank you so much. After nearly two decades of working together, I’m genuinely grateful for the trust you’ve placed in me and especially for the confidence you show when sending your clients my way. I’ve always valued our relationship,...
read more
for
Derek made all the difference! From my very first call through closing, and even after closing, he was there every step of the way. He even checked in afterward to see how my move into the new home was going.Derek is extremely knowledgeable...
read more
Reply from Derek Shaw
August 13th, 2026 07:08 PM
Alim, thank you for your kind words and for sharing your experience. I'm pleased to hear that I could assist you throughout the home-buying process and make it as smooth as possible. Your recommendation means a lot to me, and I'm grateful for...
read more
for
Bryan and his team are wonderful to work with. Great communicationa dn they get things done on time!
Reply from Bryan Rankin
August 11th, 2026 07:58 PM
Christina, I'm grateful for your kind words about my team and me. It's good to know that our communication and timely service met your expectations. Thank you for choosing Highlands Residential Mortgage, Ltd.!
for
Molly was fantastic. She made the whole experience feel manageable instead of overwhelming. she walked us through every step and was always available any time we had questions or needed any help. I will absolutely recommend her to anyone who...
read more
Reply from Molly Lawson
August 11th, 2026 06:44 PM
Bobby, I appreciate your kind words and am so happy to hear that you felt supported and at ease throughout the process. It's important to me to be there for my clients every step of the way. Thank you for recommending me to others!
21–30 of 4459
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
