North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Molly was great overall. She does get a little excited when suprises or not "good" items surface. She works through them all.
Reply from Molly Lawson
January 6th, 2026 04:32 PM
I'm grateful for your feedback, Klyne. It's vital for me to support my clients through every part of the process, even when unexpected challenges arise. I appreciate your patience and collaboration as we navigated these hurdles together. Don't...
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She was very helpful and always answered her phone and any questions.
I would be recommending her for sure.
Reply from Lisa Burkes
January 5th, 2026 03:41 PM
I appreciate your kind words, Raymond. It's great to know that I was able to assist you effectively and provide timely support. Your recommendation is highly valued, and should you have any more questions or need further assistance in the future,...
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Derek was a joy to work with! He navigated a sometimes daunting process into a quick and easy task and always with a smile. I would highly recomment Derek and Highlands Residential Mortgage. Thank you again Derek!!
Reply from Derek Shaw
January 2nd, 2026 08:17 PM
I'm glad you found the process smooth and enjoyable, Lisa. It's important to me to make each step as straightforward as possible while maintaining a positive experience. Your recommendation means a lot, and I'm here if you ever need further...
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Lynsey was always contacting me with updates and helping me through the hard parts. I appreciate her willingness to listen and support me during this process. She has been a very supportive friend and I would recommend her to anyone and everyone...
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Ben Sinclair
Working with Ben was great, I can depend on him and trust that he knows the market. Ben and I have worked on several transactions together
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This is our third mortgage with Lynsey, and she exceeds our expectations every single time. She is efficient, professional, and always goes the extra mile to accommodate our needs.
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His consistency, communication, processes and follow through.
I can rely on him to do his best for my clients.
Reply from Derek Shaw
January 1st, 2026 06:08 PM
I'm glad to hear that you've found my communication and processes reliable, Andrey. Consistency and follow-through are important to me, and it's gratifying to know you trust me with your clients. Feel free to reach out if there's anything else...
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We had a short closing window and Derek got us preapproved in hours and qualifed us for a home loan over the weekend. I have never seen a lender go above and beyond the lengths Derek went to get us the deadline window of closing be years end...
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Reply from Derek Shaw
December 30th, 2025 04:04 PM
I'm really pleased to hear you had a positive experience with your home loan process, Viktor. Meeting tight deadlines can be challenging, so I'm glad we could make it work within your timeline. Staying available and communicative is important...
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AV, Nikki, and Allie were all great to work with. They made the whole experience seamless and easy for us, especially with this being our first time purchasing a home. I would 100% recommend the Vaghela Team to anyone that is looking for a...
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Reply from The Vaghela Team
December 29th, 2025 05:03 PM
I'm pleased to hear that AV, Nikki, and Allie helped make your first home-buying experience smooth and manageable, Deepa. It's important to me that you felt supported throughout the process. Thank you for your recommendation. If you have any...
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Dwight Millard
Came to meet us on a Sunday to discu our process for purchasing a new home. Kind and friendly communication.
Reply from Dwight Millard
December 29th, 2025 06:09 PM
Thank you for taking the time to share your experience, Diana. It's great to hear that our Sunday meeting was helpful as you navigated the home buying process. Please feel free to reach out if you have any more questions or need further assistance...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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