North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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Derek was fantastic—professional, efficient, and easy to work with. He made the loan process seamless from start to finish. Highly recommend!
Reply from Derek Shaw
March 27th, 2026 03:50 PM
Thank you for sharing your experience, Parita. I'm pleased to hear that you found the loan process seamless and that my approach was helpful. Should you have any future needs or questions, please feel free to reach out.
Melissa is phenomenal to work with. She was available any time I had a question or needed a pre-approval letter. She was also extremely responsive to my clients. She was able to do a quick close, which helped make our offer more attractive...
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Reply from Melissa Hoover
March 24th, 2026 03:34 PM
Thank you so much for your kind words — I truly appreciate it! It’s been a pleasure working with you and supporting both you and your clients throughout the process. In today’s market, responsiveness and a smooth, on-time close can make all...
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The ease of soing buisness via email vs in person, and having the notary come to our house for the closing.
Reply from The Vaghela Team
March 26th, 2026 03:01 PM
Devin, thank you for highlighting the convenience you experienced with the process, especially using email and having a notary visit your home for the closing. I'm pleased to hear that these elements were beneficial for you. Should you have...
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Melissa is so incredible at her job and she made our entire process as smooth as possible. We are so grateful to have worked with her!
Reply from Melissa Hoover
March 23rd, 2026 04:16 PM
Cait & Stephen, thank you both so much for your kind words! It truly means a lot. I’m so grateful I had the opportunity to work with you and be part of your homebuying journey. You made the process a pleasure, and I’m thrilled we were able...
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Everyone involved with the entire process was extremely professional and always kept us up to date with the progress. I will highly appreciate them to everyone I know!
Reply from The Vaghela Team
March 24th, 2026 01:49 PM
It's great to hear that you found the process professional and were kept informed throughout, Mitchell. Your intention to recommend me means a lot, and I'm here whenever you or anyone you know needs assistance in the future. Thank you for your...
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Just the way ya'll keep me informed on the hold process.
Reply from Lisa Burkes
March 23rd, 2026 06:44 PM
I appreciate you sharing your feedback, Roderick. Keeping clients informed throughout the process is something I prioritize. If you have any other questions or need further clarification at any point, I'm here to assist.
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Great communication
Reply from Derek Shaw
March 23rd, 2026 01:05 PM
Thank you for the positive acknowledgment of the communication, Dhwanil. I’m glad it met your expectations. If you ever have any questions or need further assistance, please reach out at any time.
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Lisa talked to my clients about a variety of options to get to their end goal There were a few hiccups along the way with property issues but Lisa stayed the course and helped them get to the closing table on time!
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Reply from Lisa Burkes
March 20th, 2026 12:57 PM
I'm glad to hear everything ultimately worked out for your clients, Andria. Navigating through property challenges can be tricky, but I'm committed to ensuring a successful closing. Should your clients have any more questions or need further...
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Melissa was great. She offered fantastic advice and was very responsive. Her team was also very helpful and supportive.
Reply from Melissa Hoover
March 16th, 2026 09:17 PM
Thank you so much for your kind words! It truly means a lot that you took the time to share your experience. Helping guide you through the process and making sure you had the information you needed to make confident decisions was a privilege....
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Lisa and her team do a great job!
Reply from Lisa Burkes
March 17th, 2026 05:34 PM
Thank you for your kind words, Nita. I'm pleased to hear that you were satisfied with the work my team and I provided. If there's anything else I can assist you with in the future, please don't hesitate to reach out.
171–180 of 4460
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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