New American Funding - Broadview Heights, OH
Broadview Heights, OH
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The loan processor I worked with was excellent—responsive, and helpful throughout the process.My experience with Mitch Baker was much more mixed. During our initial conversation, he offered me what I believed was a competitive fixed term. After...
read more
Reply from New American Funding - Mitch Baker
July 8th, 2026 09:26 PM
Daphnie, I appreciate you taking the time to share your experience. I'm glad I could ultimately help you secure a competitive fixed term, but I'm sorry for the confusion and stress caused during the process, particularly regarding the communication...
read more
Christian was very upfront and answered all of our questions.
Reply from CHRISTIAN CAMACHO
July 20th, 2026 03:56 PM
Mark, I'm glad to hear that I could answer all your questions and be upfront with you. If there's anything else you need or want to discuss, please don't hesitate to reach out.
Explained everything and willing to help
Reply from Chris Davis
July 17th, 2026 02:28 PM
Helen, I'm glad to hear that the explanations were clear and that you felt supported. Your positive experience is important to me, and I'm here if you need any more assistance.
for
Ken was so patient with us and took the time to understand our financial goals and circumstances. He was available and responsive , easy to talk to and friendl!
Reply from Ken Ferguson
July 17th, 2026 01:56 PM
Diana, I'm grateful for your kind words. It's good to know that I could assist you by being patient and understanding your financial goals. Thank you for highlighting my availability and approachability during the process.
They made the process go smoothly and worry
Reply from Ethan Schwartz
July 16th, 2026 03:42 PM
Patrick, I'm pleased to hear that the process went smoothly for you. If there's anything more I can assist you with, please let me know.
It was very easy to communicate with both Aeryan and Callie regardless of the questions that we had. If there is anything that we ever needed they would call we would get it to them as quickly as we could so that made our process so great
Reply from Aerian Brannon
July 15th, 2026 03:35 PM
Joseph, I appreciate your feedback and am pleased to hear that communication with both Callie and me was smooth and efficient. It's great to know that the process went well for you, and if there's anything else you need in the future, please...
read more
The communication and they never made me feel rushed they were extremely nice giving me updates on the whole process
Reply from Chris Davis
July 14th, 2026 04:13 PM
Janice, I'm pleased to know that the communication was clear and that you felt supported throughout the process. Keeping you updated is important to me, and I'm glad it contributed to a positive experience.
Matt was tremendously responsive throughout the entire process.
Reply from Matt Perry
July 14th, 2026 02:16 PM
Elenore, I'm grateful for your kind words about my responsiveness. It's good to know that I could be helpful throughout the entire process. If there's anything more you need, please feel free to reach out.
The professionalism. The ability to not only be professional but still have a personality and see things from my perspective
Reply from Kevin Ward
July 14th, 2026 07:07 PM
Daniel, I appreciate your recognition of my professionalism and the ability to connect with you personally. It's important to me to understand and see things from your perspective. If there's anything else I can assist you with, please feel...
read more
Just better communication, like I shouldn't have to contact the corporate office in order to get ahold of someone because neither I nor my realtor can get a response or a call back from anyone. It eventually worked out but the sellers had wanted...
read more
Reply from Bob Harmon
July 14th, 2026 03:22 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
151–160 of 1772
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing