New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,772)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

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Have done many deals with Niki. Always a great experience.

Thomas was incredibly helpful, even though my situation was almost entirely hypothetical; he was patient, knowledgeable, and took the time to walk through all of my "what if" questions about potential next steps after a major life change. He...

Reply from Thomas McMichael

August 7th, 2026 08:42 PM

Thank you so much for your thoughtful feedback. It was truly a pleasure speaking with you and helping you explore your options. I'm glad I could provide clarity and answer your questions in a way that felt easy to understand. Wishing you all...

Timelyness, patience, and adaptability.

Reply from Niki Marich

July 20th, 2026 03:28 PM

John, I appreciate your recognition of my timeliness, patience, and adaptability. Your feedback is valued and motivates me to continue providing a great experience.

Thomas was absolutely amazing during the entire refinance process! He answered all of my questions quickly and thoroughly and was just a pleasure to work with!

Reply from Thomas McMichael

August 7th, 2026 08:42 PM

Thank you for taking the time to share your experience! I'm glad I could answer your questions and make the process as smooth as possible. It was great working with you!

The only issues i had overall was a struggle to get in touch during a few stressful times. all in all my experience was good, especially considering it was my first time.

Reply from Chris Luberger

July 20th, 2026 08:23 PM

Riley, I appreciate your feedback and am glad to hear that your overall experience was good, especially for your first time. I'm sorry for any difficulty in communication during stressful times. Please reach out to me directly if there's anything...

Both Chris and Cynthia were helpful and kept a lie of communication open.

Reply from Chris Davis

July 20th, 2026 04:32 PM

Whitney, I appreciate your kind words about the assistance you received from both Cynthia and me. It's great to know that our communication met your needs. If there's anything more I can assist you with, please don't hesitate to reach out.

they made the process very easy

Reply from Alex Brunton

July 20th, 2026 02:22 PM

Paul, I’m glad to hear that you found the process easy. If you need any more assistance or have questions in the future, please feel free to reach out.

Adam and Natasha made the entire process simple and had my wife and I feel at home during its entirety..both are very friendly and made us feel stress free

Reply from Adam Gutermuth

July 20th, 2026 06:10 PM

Mario, I'm glad to hear that both Natasha and I could make the process simple and comfortable for you and your wife. It's great to know that our friendliness helped ease any stress during your experience with New American Funding. Thank you...

Quicker confirmed loan approval, and sending the final closing cost $ amount sooner to arrange wire transfe. Noah was awesome to work with and very responsive and respectful.

Reply from Noah Georgian

July 20th, 2026 06:09 PM

Thank you, Lorie, for sharing your experience. I'm glad to hear that the quick loan approval and timely final closing cost information were helpful for you. It was great working with you, and I appreciate your kind words about my responsiveness...

Personalities of everyone involved. Very pleasant to work with.

Reply from Aerian Brannon

July 20th, 2026 04:38 PM

Dianne, I'm grateful for your kind words about the team. It's wonderful to hear that you found everyone pleasant to work with. If there's anything more I can assist you with, please let me know.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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