R
Reginald Matthews
Sr. Loan Officer
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Reginald was truly a godsen! extremely knowledgeable and helpful with any questions or concern. He made the experience understandabl,encouraging and enjoyable
Reply from Reginald Matthews
June 30th, 2026 02:57 PM
Keith, I'm glad to know that I could make the process understandable and enjoyable for you. Your kind words about my knowledge and helpfulness truly mean a lot. If you have any more questions or need further assistance, feel free to reach out...
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Everything
Reply from Reginald Matthews
May 11th, 2026 08:01 PM
Ricardo, I appreciate your positive feedback. If there's anything specific you'd like to share or if you have any questions, feel free to reach out.
Transparency and just having the process take so long. Needing timely answers and not switching loan officers in the middle of the process
Reply from Reginald Matthews
April 22nd, 2026 06:39 PM
Laurie, I appreciate your feedback regarding the transparency and the time it took for the process. I understand how important timely answers and consistency in communication are. Please reach out to me directly if you’d like to discuss this...
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Everything from start to finish was excellent.
Reply from Reginald Matthews
April 13th, 2026 03:25 PM
I'm grateful to hear that everything went excellently from start to finish, Roger. Ensuring a smooth experience is always my priority. If you have any further needs or questions, feel free to reach out.
Reggie was just very personable and helpful even in the times we stressed out a little....he was a calming prescence.
Reply from Reginald Matthews
March 23rd, 2026 02:44 PM
It's good to hear that I could provide a calming presence during the process. Stressful moments are understandable, and I'm glad I could help you navigate through them. If there's anything more you need or any other way I can assist, please...
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Reginald was great and always responded even if he needed to find out more. He always acknowledged our messages. Sarah was very friendly and could have responded a little more to some of questions and concerns. She did when we talked to her...
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Reply from Reginald Matthews
March 20th, 2026 03:44 PM
I'm pleased to know you felt well-supported throughout the process, Michael. It's important to me to be responsive and attentive to your needs. While you found Sarah's interactions friendly, I understand there may have been moments needing...
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they made the process easy
Reply from Reginald Matthews
March 10th, 2026 05:20 PM
It's great to know that you found the process easy, Torie. Facilitating a smooth experience is always my aim. If there's anything else you need or any questions you have, feel free to get in touch. Thank you for your feedback!
Loan processor should have better communication, and clear emails . I know we live in the era that no one likes to talk on the phone , but if that is the case , then the emails should be clear and consistent. Multiple times expectations set...
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Reply from Reginald Matthews
January 2nd, 2026 04:49 PM
I appreciate your feedback and understand how important clear communication is throughout the loan process. Your thoughts are invaluable in helping me improve my services, ensuring future interactions meet your expectations. Feel free to reach...
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They were helpful
Reply from Reginald Matthews
January 1st, 2026 02:35 PM
I'm glad to hear you found my assistance helpful, Stanley. If there's anything further I can do to support you or answer more questions, please don't hesitate to reach out. Thank you for your feedback!
Communication was amazing
Reply from Reginald Matthews
November 10th, 2025 03:24 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing