

New American Funding - Broadview Heights, OH
Broadview Heights, OH

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Ability to communicate and to resolve issues which did arise. Also, staying in touch throughout the process.
Reply from Matt Perry
August 22nd, 2024 11:54 AM
Thrilled to hear that you had a great experience, Lisa! Communication is key in this process and I'm glad we were able to resolve any issues that came up. Thank you for choosing Mutual of Omaha Mortgage and for the wonderful 5-star review....
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The process was so easy and simple. Everything was explained in detail, communication was the best. I loved all the text alerts. Great friendly and fast service. #1 in my book!!
From day one Matt Perry was great. He made sure we knew what was happening and what we needed to do. If any issues arise, whether with us or third parties, he took care of it, and very quickly. Rates were great compared with rest of market....
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Reply from Matt Perry
August 22nd, 2024 11:54 AM
Steve, thank you for your trust in myself and Mutual of Omaha with getting this refinance done for you. It was a pleasure working with you and greatly appreciate your business and referrals to friends and family!
Noah was very helpful with any questions I had and communicated with me as well as possible with my changing schedule.
Reply from New American Funding - Noah Georgia...
April 16th, 2025 01:10 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
The communication was great throughout the entire process. Kevin and Lee were very friendly and always prompt with replies. Thank you all so much!!
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Unfortunately, the problem was not with the Lender. Gathering information from the client and keeping him focused on the process was very complex. However, I commend this Lender and staff for taking the time to understand and help the client...
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I would suggest one phone call a day at the end to at least update the customer. Overall was a great experience I really enjoyed everybody. I'm just a hard person because I seek to be better tomorrow than I was the day before. Therefore there...
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Reply from New American Funding - Noah Georgia...
April 16th, 2025 01:10 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Joseph kept me updated through every step of the process very unusual in modern times. Hope to use him again very soon.
Joseph did a great job communicating and we closed on time. The only reason I wouldn't recommend him is that my preferred lenders are more competitive in interest rates and are in house at my office.
I just wanted to reach out and let you know that my family and I can’t express enough how much we appreciate everything your team has done through this process. The first call I had with Stephen, I explained how I had been given the runaround...
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Reply from New American Funding - Stephen Bont...
April 16th, 2025 03:50 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing