M
Matthew Kleiner
Sr. Loan Officer | NMLS# 1662393
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Flexibility, communication, support
Mr. Kleiner was a consummate professional throughout the process. Responsive, knowledgeable, and empathetic. Matthew led us through some obstacles and hiccups in the process with patience and we were able to secure a cash-out refinance that...
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The experience that my wife and I had during the loan process was great. Matt was very understanding, very efficient, and his encouragement was outstanding! Even when the first option didn't work out, he worked hard to offer us another loan...
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Reply from Matthew Kleiner
June 29th, 2026 03:34 PM
Bobby, I'm glad to hear that you and your wife had a great experience during the loan process. It's nice to know that my efforts to find a suitable loan option were helpful. Thank you for your recommendation, and if you need any further assistance,...
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Time and explanation on certain things
Reply from Matthew Kleiner
June 3rd, 2026 03:21 PM
Thank you for taking the time to share your feedback and for choosing New American Funding. I understand your concerns regarding the timeline and the extra explanations required along the way. The delays we experienced were necessary to ensure...
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The process was quick and simple from start to finish . The whole team went above and beyond. can't recommend enough
Reply from Matthew Kleiner
June 9th, 2026 04:43 PM
Jeffrey, I'm grateful for your kind words about the quick and simple process. It's great to know that the team's efforts made a positive impact. If there's anything more I can do for you, please feel free to reach out.
This was a challenging situation. Matthew was crucial to helping this buyer/client secure his very first home
Communication
Details to everything
Easy to understand
Just the whole experience
Reply from Matthew Kleiner
May 29th, 2026 04:40 PM
James, I appreciate your kind words about the communication and overall experience. I'm glad to hear that everything was clear and easy to understand. If there's anything more I can assist you with, please let me know.
Great experience. Helpful, but not overly aggressive. Just right in terms of getting me the information I needed to make the right decision for me.
Reply from Matthew Kleiner
May 18th, 2026 05:46 PM
I'm pleased to hear that you had a great experience, Darby. It's important to me to provide the right balance of support and information. If you have any more questions or need further assistance, feel free to reach out.
Matthew was easy to contact and communicated clearly and without judgement. The entire process was much smoother than I expected. Thank you!
Reply from Matthew Kleiner
May 4th, 2026 04:07 PM
I'm thankful for your feedback, John. I'm glad to hear that the communication and process exceeded your expectations. If you need any assistance in the future, please don't hesitate to reach out.
Excellent service
Reply from Matthew Kleiner
April 29th, 2026 02:29 PM
Thank you, Zackery, for your positive feedback. I'm pleased to know that you found the service excellent. If you ever need assistance in the future, please feel free to reach out.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Non-QM
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing