New American Funding - Austin, TX

Austin, TX

4.88

(1,629)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,629)

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5 Star

94%

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Communication-professionalism-knowledge of products and detailed care to ensure we understood everything and knew how to complete everything doc-u-sign

Reply from Nick Martinez

February 9th, 2026 07:52 PM

I appreciate your thoughtful review, Valerie. It’s great to know that the attention to communication and professionalism met your expectations. Making sure every client has a clear understanding of the process is important to me. If you have...

They made things very easy to understand and kept me up to date with important deadlines and actions that I needed to take.

Reply from Cristian Capasso

February 6th, 2026 04:17 PM

I'm glad to hear that the process was clear and that staying updated on deadlines was helpful for you, Keldric. Simplifying steps and providing timely information are important to me, so I'm pleased these aspects made a positive difference...

Fast Responses Correct Info Great Personality

TJ was easy to communicate with and responsive. If it wasn't for TJ, we seriously considered going to another lender.

Reply from TJ Duncan

February 5th, 2026 05:05 PM

Thank you for your feedback, Amy. I'm happy that I could make the communication process effective and help alleviate your concerns about staying with New American Funding. If you have any further questions or need assistance in the future,...

Constant communication and letting us know about changes and updates.

Reply from Chase Watson

February 3rd, 2026 03:12 PM

Thank you for the high marks! It was a pleasure advising you all and finding a great solution.

Pierce was very attentive, knowledgeable and communicative. He answered all of my questions and was very pleasant to work with. I would highly recommend working with Pierce.

Reply from Pierce Wahrlich

February 4th, 2026 05:30 PM

It's great to hear that you found my assistance attentive and knowledgeable, Dhyana. I'm glad I was able to address all of your questions and make the process pleasant for you. Your recommendation means a lot to me, and I'm here if you need...

Andrew and Chase made it

Reply from Chase Watson

February 3rd, 2026 03:11 PM

It's great to hear that Andrew and I were able to meet your needs, Chris. I'm always here to help and thank you for the high rating!

The level of communication was very professional through out. I felt extremely comfortable that I was getting top-notch assistance through out.

Reply from Paul Haynes

February 2nd, 2026 05:28 PM

Thank you for sharing your feedback, James. It’s important to me that communication is professional and clear, so I'm glad to hear that you felt comfortable with the level of assistance provided. If there’s anything further I can do for you,...

Cristian was very knowlegeable and guided us through the loan process with ease and kept us informed. We knew exactly what to expect and took most of the stress out of the process. I honestly think any other coordinator would have given up...

Reply from Cristian Capasso

February 2nd, 2026 02:46 PM

Robert, I'm glad to have been able to make the loan process smoother for you, and it's nice to hear that the guidance and support were helpful. Working with you on such an important endeavor, especially returning to your childhood home, was...

Marcus Schultz was great to work with and explained / answered our questions concerns in timely manner.

Reply from Marcus Schultz

February 2nd, 2026 06:43 PM

William, it's great to know you found it easy to work with me and that your questions and concerns were addressed promptly. If there's anything more I can do for you in the future, feel free to reach out anytime.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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