New American Funding - Austin, TX
Austin, TX
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Tara Gonzalez
Tara responded quickly and kept me informed while dealing with a lot of challenges out of her control
Reply from Tara Gonzalez
February 16th, 2026 08:23 PM
It's great to hear that you felt well-informed throughout the process, Franklyn. I always aim to provide timely and clear communication, even when unexpected challenges arise. If there's anything more I can do for you, please don't hesitate...
read more
for
Rory Byrne
Rory Byrne and Vanessa Pruett had the patience to facilitate a cash-out refinance after a different lender denied my application. It's remarkable to find a lending team that is dedicated to both parties. Due to their persistence I am saving...
read more
Reply from Rory Byrne
February 13th, 2026 03:36 PM
Samuel, I’m grateful for your feedback. It’s rewarding to hear that both Vanessa and I were able to assist you in securing the cash-out refinance, especially after previous challenges. Knowing that this resulted in significant monthly savings...
read more
for
TJ Duncan
Responing and uninown as to when anything was happenin. disappeared never told me timeframe except day one of when it would be complete. i have several things to do and unfortunately its it's all default now because of the unresponsive behavior....
read more
Reply from TJ Duncan
February 12th, 2026 07:34 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Marcus was amazing throughout the entire process. He really went above and beyond to help us with our loan process. He made sure everything went smooth and was always there for our many questions. We couldn't have asked for anyone better!
Reply from Marcus Schultz
February 12th, 2026 05:34 PM
I'm grateful for your kind words, Esteban. It was important to me that everything went smoothly and that I was able to assist you throughout the loan process. If you have any more questions in the future, feel free to reach out.
for
Rory Byrne
Excellent consultation on best options both short and long term
Reply from Rory Byrne
February 12th, 2026 07:22 PM
Nelson, I appreciate you taking the time to share your experience. It's great to know that my consultation helped in discussing both short and long-term options. If there are any more questions or if you need further assistance, please don't...
read more
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Marcus Schultz
February 10th, 2026 05:05 PM
I appreciate the high rating, Cory. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out.
I have had trouble getting responses back about direct questions. It has been pretty frustrating.
Reply from Vincent Subrizi
February 9th, 2026 03:08 PM
Stewart, I apologize for any frustration caused by delays in responding to your questions. Clear and timely communication is something I strive for, and I regret that this was not your experience. Please feel free to contact me directly so...
read more
for
Chase Watson
This experience truly meant more to me than I can express. When I first spoke with Chase, I was overwhelmed, stressed, and honestly felt like there was no solution for my situation. From the very beginning, he made me feel heard, supported,...
read more
Reply from Chase Watson
February 3rd, 2026 03:14 PM
You were a rockstar through the entire process Angie! It was a pleasure advising you all and I am SO glad we could find a solution to help out. Check in with you soon!
For my bills to be paid. Been a month and debtors not been paid.
Reply from Marcus Schultz
February 9th, 2026 02:11 PM
Robert, I understand the importance of having your bills paid promptly and how frustrating it can be to wait. Let's address this issue directly — please reach out to me so we can resolve this matter efficiently.
It was quick.
Reply from Marcus Schultz
February 9th, 2026 07:43 PM
Thanks for sharing your feedback on the process, Steven. I'm glad to hear it was quick for you. If you need any further assistance, don't hesitate to reach out.
421–430 of 1629
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing