

New American Funding - Austin, TX
Austin, TX

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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T j Duncan and his manager Drew made my exper so smooth . I was kept updated at all times, with a complete explanation that was easy to understand I most definitely would recommend to friends and family
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Reply from TJ Duncan
March 30th, 2026 04:09 PM
I'm pleased to hear that you found the process smooth, Susan. Keeping you updated and ensuring everything was clear is always my goal, and it's gratifying to know this was your experience. Thank you for considering recommending my services...
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Travis and Andrew were excellent!
Reply from Travis Frist
March 30th, 2026 03:58 PM
It's wonderful to receive your positive feedback, Jonathan. I'm pleased to know that you had a positive experience. If you ever have any questions or need assistance in the future, please feel free to reach out. Thank you for your support!
we received conflicting information throughout the process Need to be consistent with customer messaging Too many emails from different people. Need to streamline communication Not sure was the lead in processing our loan
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Reply from Randall Goltzman
March 20th, 2026 04:13 PM
Thank you for sharing your feedback, Steven. We apologize for any confusion caused by conflicting information and the number of emails you received. Ensuring clear and consistent communication is crucial, and your input is invaluable as we...
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Shelley She made this entire experience so easy and seamless. Give her a raise as she is worth it .
Reply from Shelley McReynolds
March 30th, 2026 02:07 PM
Jason, I appreciate your kind words. Making the process easy and seamless for you was my goal. If you ever need further assistance or have questions in the future, feel free to reach out. Thank you for your support!
Marty and Sydney were prompt, professional, and timely, and heped us to understand, clearly, every step in the proccess. We're more than satisified with NAF and our new loan...
Reply from MARTY ANDEL
March 30th, 2026 04:46 PM
It's great to hear that you had a positive experience, Steven. I'm glad I, along with Sydney, could assist you effectively and provide clarity throughout the loan process. Your satisfaction is important to me, and I'm pleased that your experience...
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dedication and hard work towards helping me
Reply from Paul Haynes
March 30th, 2026 06:19 PM
Thank you for your kind words, Alyssa. I'm glad to know that my dedication and hard work made an impact. If there's anything else you need assistance with or any further questions, please don't hesitate to reach out.
The people working on this loan is what made it great.
Reply from Lauren Zamora
March 30th, 2026 04:52 PM
I'm glad to hear that the team's efforts had such a positive impact on your experience, Brandon. It means a lot to me that the support you received made a difference. If there's anything more I can assist you with, please don't hesitate to...
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Very professional and stright forward
Reply from Lauren Zamora
March 17th, 2026 02:47 PM
I am glad I was able to help!
We felt like we were always in the loop. Questions were answered quickly. The process was always explained clearly.
Reply from Paul Haynes
March 27th, 2026 08:26 PM
It's rewarding to know that you felt well-informed and that your questions were promptly addressed, Jesse. I aim to keep the entire process transparent and straightforward. If there's anything more you need or if any new questions arise, please...
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I would recommend New American Funding to anyone buying or refinancing their home. This was my second time using them. The process was made easier because they keep you informed of the whole process. Closing is wonderful because it is done...
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Reply from Tori Martin
March 26th, 2026 01:25 PM
Thank you for your kind words, Jason. I'm pleased to hear that the process felt smooth and well-informed for you. It's wonderful knowing that having the closing done at home added convenience to your experience. If you ever have more questions...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing