New American Funding - Austin, TX

Austin, TX

4.88

(1,629)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,629)

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5 Star

94%

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My experience obtaining a loan was overall satisfactory. The process moved forward smoothly once the necessary information was submitted, and communication was clear regarding what documents and steps were needed to continue. At times, response...

Reply from Marcus Schultz

June 12th, 2026 05:54 PM

Thank you for sharing your experience, Jacqueline. I'm glad to hear that the loan process was smooth and clear once we had all the necessary information. I apologize for the slower response times you encountered and appreciate your feedback...

Awesome company to work with. They made the process of buying our home easy and effortless. 100% recommend them.

Excellent service.

Reply from Eric Silvas

June 1st, 2026 06:26 PM

Thank you, Bertha! It was a pleasure working with you and Roberto! Enjoy the new home!

Randall and his team went above and beyond to save a deal that was on the verge of collapse. He was able to get a contingency requirement removed with a week to go to closing PLUS over a long holiday weekend! Randall is always thinking outside...

Reply from Randall Goltzman

June 1st, 2026 03:55 PM

Angie, I'm grateful for your kind words and pleased that I could help save the deal for you. Navigating challenges like a contingency removal, especially over a holiday weekend, requires a lot of dedication and teamwork that makes the dream...

Communication, being available for any questions and anything we needed.

Reply from Ryan Rees

June 10th, 2026 02:55 PM

Ryan, I'm thankful for your kind words. It's great to hear that my communication and availability were helpful to you. If you have any more questions in the future, feel free to reach out.

Great commuinication throughout the entire process made closing on time easy!

Reply from Ryan Rees

June 29th, 2026 03:37 PM

Well it's always better when the buyers' agent is a rock star

It was very simple, quick and a pleasant experience.

Reply from Marcus Schultz

June 10th, 2026 08:48 PM

I'm pleased to hear that your experience was simple and pleasant, Richard. If there's anything else I can assist you with, feel free to let me know.

Communication was terrible with Arias. In the beginning we spoke a few times, then as the process progressed, Arias would not not respond to my e-mail or voicemail messages. It was only when I notified customer serice about the lack of communication...

Reply from ARIAS BROWN

June 10th, 2026 06:09 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Working with CMG Home Loans was an absolute blessing. When we started out, the original lender we used told us that we only qualified for a conventional loan, even though we clearly qualified for FHA loan. We started stressing immediately and...

Reply from Owner

June 1st, 2026 04:07 PM

Wow, thank you so much for the 5-star review! We are grateful for your kind words and for the opportunity to help you achieve your homeownership goals. We strive to exceed our clients' expectations and we are thrilled that we could provide...

I had a fantastic experience with David Craig. He made the process so smooth for our first time home purchase! I appreciate him updating us with everything along the way. Thank you!

Reply from David Craig

October 7th, 2026 07:06 PM

Hi Crystal, I'm so glad to hear that you had a positive experience with your first home purchase. I appreciate your kind words and am happy I could help make the process smooth for you. Thank you for trusting me with this important step!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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