New American Funding - Guaynabo, PR

Guaynabo, PR

4.94

(243)

Mortgage

Mortgage Loan Officer

Contact Info

(386) 324-4373

Guaynabo, PR

https://www.newamericanfunding.com

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4.94

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Felix was able and willing to assist and make things happen. Great team

Reply from New American Funding - Felix Ramos

October 20th, 2025 05:49 PM

It's great to know that I could assist you effectively and help things move forward. I'm pleased that you appreciated the support from the team as well. Thank you for taking the time to share your feedback, and it's been a pleasure working...

Excellent and professional service from both the loan originator and the bank processors — responsive, knowledgeable, and made the process smooth and efficient.

Reply from New American Funding - Felix Ramos

October 20th, 2025 05:49 PM

Your positive feedback about the service you received means a lot to me. It's gratifying to know that the process was smooth and efficient, and I appreciate your kind acknowledgment of both the loan originator and bank processors. Thank you...

Great experience

Reply from New American Funding - Nelson Velez

October 17th, 2025 04:59 PM

I'm glad to hear you had a great experience. It was a pleasure working with you, and I'm grateful for your feedback. If you ever have more needs or questions, feel free to reach out. Thank you for choosing New American Funding.

Agradecido con el trato que nos brindaron y por siempre estar al pendiente manteniendonos al tanto de cada paso.

Reply from Nelson Velez

October 17th, 2025 04:59 PM

Gracias por tus palabras. Me alegra saber que la atención y la comunicación constante fueron de ayuda para ustedes. Siempre es mi objetivo mantener a mis clientes informados y asegurar una experiencia fluida. Si necesitan más ayuda en el futuro,...

It was easy the comunication and all the guys were very nice!

Reply from New American Funding - Felix Ramos

October 6th, 2025 06:55 PM

I'm pleased to hear that the communication was straightforward and that everyone was welcoming. Ensuring a smooth experience is important to me, and I'm glad you felt that throughout the process. Thank you for sharing your feedback about your...

Our experience is that Nelson and new American funding made the loan process easy and manageable. When we started this process we called several companies and they all either took forever to call back and never called back. Once in the process...

Reply from Nelson Velez

October 15th, 2025 05:18 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The orientation, service, and timely handling of my case enabled me to successfully complete the financing closing within a reduced timeframe.

Reply from Nelson Velez

October 13th, 2025 08:55 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Puede recalcar siempre la comunicación, siempre fue abierta, clara y transparente.

Reply from Nelson Velez

October 13th, 2025 02:11 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

(Translated by Google) Excellent service, communication, and efficiency in the mortgage process with my clients and me. (Original) Excelente servicio, comunicación y eficacia en el proceso hipotecario con mis clientes y conmigo.

Reply from Owner

October 2nd, 2025 10:31 PM

Providing excellent service and clear communication during the mortgage process is always my goal, so I'm glad to hear that you and your clients had a positive experience. Your feedback is valuable, and I appreciate you taking the time to share...

Buena comunicación, rapidez y eficiencia en el proceso.

Reply from New American Funding - Jessy San Mi...

October 2nd, 2025 12:03 AM

Gracias por compartir tu experiencia, Ricardo. Me alegra saber que la comunicación, rapidez y eficiencia en el proceso fueron de tu agrado. Me comprometo a seguir ofreciendo un servicio de calidad.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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