New American Funding - Guaynabo, PR
Guaynabo, PR
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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It’s always a pleasure working with Jessy! He consistently provides excellent service with professionalism, care, and a willingness to help. I truly appreciate his dedication and support. Highly recommended!
Reply from New American Funding - Jessy San Mi...
October 29th, 2026 03:44 PM
Tracy, I'm grateful for your kind words and recommendation. It's wonderful to know that my dedication and support made a positive impact on your experience. Working with clients like you at New American Funding is always a pleasure.
Quick, constant communication, patience and willingness to explain every
Reply from New American Funding - Felix Ramos
October 26th, 2026 02:11 PM
Frank, I'm grateful to know that you appreciated my quick and constant communication, as well as my patience and willingness to explain everything. At New American Funding, it's important to me that clients feel informed and supported throughout...
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You must train Nelson Velez again. He is not doing a good job, and you almost lose my account because of him. If you do not do something, you certainly will lose another accounts.
Reply from Nelson Velez
November 4th, 2026 05:46 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
The attention from start to finish. Explained everything step by step.
Reply from Nelson Velez
October 28th, 2026 02:33 PM
I'm grateful for your kind words, Jerey. It’s wonderful to know that the step-by-step explanations met your needs. At New American Funding, providing thorough and attentive service is always my goal.
The quick responses and help with everything.
Reply from New American Funding - Felix Ramos
October 14th, 2026 10:11 PM
Kayla, I'm glad to hear that my quick responses and assistance were helpful to you. At New American Funding, we strive to support our clients with efficiency and care throughout the process.
La comunicacion de todo el equipo especialmente de Nahum estuvo presente en todo momento. La claridad y honestidad durante todo el proceso fueron claves para poder lograrlo. En fin, fue una muy buena experiencia con esta institució.
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Reply from Nahum Rodriguez
October 12th, 2026 02:35 PM
Manuel, me alegra saber que tuviste una muy buena experiencia con nosotros en New American Funding. Aprecio tus amables palabras sobre mi comunicación y honestidad durante todo el proceso.
Nelson and the entire team was communicative and organized. Made the process smooth.
Reply from Nelson Velez
October 9th, 2026 05:17 PM
I'm pleased to hear that you found the process smooth and appreciated the communication and organization, Tyler. At New American Funding, we are committed to ensuring a seamless experience for our clients.
for
New American Funding - Jazmin Figueroa
How could the process be improved?Have a fully staffed and better-trained team that is committed to helping customers and finding solutions.Improve organization and document management to avoid repeatedly requesting the same documents, which...
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Reply from Jazmin Figueroa
October 7th, 2026 06:10 PM
Thank you for your feedback, Irving. I'm sorry to hear that you experienced challenges with the process and documentation. I appreciate your suggestions on team training and clearer communication, as these are areas I am committed to improving....
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They were so good, very helpful, very pleased i give them A+
Reply from New American Funding - Felix Ramos
September 21st, 2026 01:02 PM
I'm happy to hear that you found the experience with me and the team at New American Funding helpful, Ruben. Your satisfaction is important to me, and I appreciate your kind words.
He was always pending
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing