New American Funding - Guaynabo, PR

Guaynabo, PR

4.94

(243)

Mortgage

Mortgage Loan Officer

Contact Info

(386) 324-4373

Guaynabo, PR

https://www.newamericanfunding.com

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4.94

(243)

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4.93

(220)

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5.0

(21)

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We couldn't have asked for a better Loan consultant. After dealing with a previous bank that gave us headaches and nightmares. Nelson was incredibly patient and knowledgeable, helping us with loan transaction. They were always available to...

Reply from Nelson Velez

November 21st, 2025 03:36 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Communication and treatment was excellent, we felt like family

Reply from New American Funding - Jessy San Mi...

November 8th, 2025 03:52 PM

I’m grateful for your kind words about the communication and treatment you experienced. It means a lot that you felt like family during our time working together. I'm glad to have had the opportunity to assist you.

Jessy gracias por todo el trabajo en equipo.

Reply from New American Funding - Jessy San Mi...

November 4th, 2025 04:35 PM

Thank you for your kind words. I'm pleased to know you had a positive experience with the team support. If there's anything else you need, feel free to reach out.

What made the experience great was how smooth and stress-free the entire process was. The team was always professional, responsive, and clear in their communication. They guided us every step of the way and made sure we understood everything....

Reply from Nelson Velez

November 14th, 2025 04:30 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

New American Funding - Felix Ramos has received a review with 5 star rating from A D

Reply from New American Funding - Felix Ramos

February 24th, 2026 02:04 PM

I appreciate the 5-star rating, A. Thank you for your support.

Felix Ramos was amazing. He was very attentive and your organization should be very happy woth his commitment. I am sure many loans would not be possible without his customer service skills.

Reply from New American Funding - Felix Ramos

November 3rd, 2025 01:40 PM

I appreciate your kind words about my attentiveness and commitment. It means a lot to know that my efforts had a positive impact on your experience. Being able to assist you effectively is important to me, and I'm thankful for the opportunity...

Communication was very accessible. Were always available and were very forthcoming with all information. I am very grateful for them making the whole experience very easy and smooth

Reply from Nahum Rodriguez

November 10th, 2025 05:10 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

(Translated by Google) In my experience, it was incredibly helpful to have Jessy and the entire team, always available to answer my questions. No matter how small my doubt, they were always more than willing to clarify it. I felt supported...

Reply from Owner

November 4th, 2025 04:37 PM

I'm glad to hear that my support made a difference during your home-buying process. It's important to me that you felt well-guided and supported every step of the way. I'm pleased that this experience was clear and positive for you, especially...

En mi experiencia, fue de gran ayuda contar con Jessy y todo el equipo, siempre disponibles para responder mis preguntas. No importaba cuán mínima fuera , siempre mostraron la mejor disposición para aclararla. Me sentí apoyada y bien dirigida...

Reply from New American Funding - Jessy San Mi...

October 29th, 2025 12:21 AM

¡Muchísimas gracias por tus palabras! 😊Nos alegra saber que tu experiencia fue positiva y que te sentiste acompañada durante todo el proceso. Para nosotros, cada cliente es importante, y comentarios como el tuyo nos motivan a seguir dando...

Communication was extremley efficient and the support system that was built with representative was extrordinary.

Reply from Nahum Rodriguez

October 30th, 2025 02:03 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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