Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Asheila went above and beyond every step of the way! She was patient and high responsive for every question I had (and there were many). I'm very thankful for her support throughout the entire process!
Reply from Asheila Wright
June 17th, 2026 08:38 PM
Chelsea, I appreciate your kind words and am happy to know that you felt supported throughout the process. Being patient and responsive to your questions is important to me, and I'm glad it made a difference for you. If you ever need further...
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Her energy level keep me excited and engaged
Reply from Asheila Wright
June 16th, 2026 07:40 PM
I'm glad to hear that my energy made a positive impact on your experience, Wesley. Keeping clients engaged and excited is something I strive for. If you need any further assistance, please feel free to reach out.
Charlie was great to work with every step of the way! He answered all of our questions and concerns right away and he made our first time home buying experience painless. We can't thank you enough for your help and support through this journey....
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Nathanel always made himself, and his team as well, available at all times. If we had questions, or needed anything at all from him, he was instantly available, even if he was out of the country. He answered every question we had for him and...
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Reply from Nathanael Jones
June 12th, 2026 01:59 PM
Cameron, I'm grateful for your thoughtful review and pleased to know that my availability and presence made a positive impact on your experience. It was important to me to ensure the closing process went smoothly for you. If you have any more...
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Had the answers to all our questions and everything was provided in a timely manner. Absolute pleasure to work with.
Reply from Owner
June 9th, 2026 06:03 PM
I'm happy to hear that I could provide timely answers to all your questions, David. It's great to know you found working with me a pleasure. If there's anything else you need, feel free to reach out.
Had the answers to all our questions and everything was provided in a timely manner.
Reply from Brian Courtney
June 8th, 2026 04:34 PM
I'm pleased to know that I could provide timely answers to all your questions, David. If there's anything else you need in the future, feel free to reach out.
I am so grateful for the quick process and how well everything was explained to me. This was a first for me as a single mom, and it was seamless!
Brian was always very responsive to all questions. He was a pleasure to work with.
Reply from Owner
June 8th, 2026 07:04 PM
Thank you, Laura, for your kind words. I'm glad to hear that my responsiveness and collaboration made your experience a pleasure. If you have any more questions or need assistance in the future, feel free to reach out.
Brian was always very responsive to all questions. He was a pleasure to work with.
Reply from Brian Courtney
June 5th, 2026 03:11 PM
I'm grateful for your kind words, Laura. It's great to know that my responsiveness and collaboration provided a pleasant experience for you. If you have any more questions in the future, feel free to reach out.
professionalism
Reply from Brian Courtney
June 3rd, 2026 03:59 PM
Thank you for acknowledging my professionalism, Gregory. If there's anything else I can assist you with, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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